Software Alternatives & Reviews

Coralogix VS BoldDesk

Compare Coralogix VS BoldDesk and see what are their differences

Coralogix logo Coralogix

Coralogix is a machine learning powered log analytics solution aimed to solve the problem of unmanageable log data.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Coralogix Landing page
    Landing page //
    2023-10-14
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Coralogix features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Coralogix videos

Coralogix and BetterHelp [Case Study]

More videos:

  • Review - How Capgemini Solved Multi-Cloud Observability on Heroku with Coralogix
  • Review - Coralogix and Postman [Case Study]

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Coralogix and BoldDesk)
Monitoring Tools
100 100%
0% 0
Customer Support
35 35%
65% 65
Network & Admin
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Coralogix and BoldDesk. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Coralogix should be more popular than BoldDesk. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Coralogix mentions (2)

  • I can't recommend serious use of an all-in-one local Grafana Loki setup
    In defense of Grafana Loki, it's awesome... If you have a lot of information about your telemetry data up front - i.e volumes, use cases, how you wish to query it etc. A broader solution like Coralogix (https://coralogix.com/) is more appropriate if you're venturing into the unknown and you need more of a data discovery capability. The problem with most of THESE "all in one" platforms is they tried flexibility and... - Source: Hacker News / about 1 year ago
  • Coralogix is hiring a remote Rust developer! (not blockchain!)
    We, coralogix.com, are looking for a Rust engineer with some experience of database engineering. Source: about 2 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Coralogix and BoldDesk, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Noction Flow Analyzer (NFA) - Powerful, Feature-rich, Affordable in-depth traffic analysis system, built with network engineers in mind.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

N-able Backup - Backing up your data and data protection has never gotten easier.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!