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ConvertFox VS Freshworks Live Chat

Compare ConvertFox VS Freshworks Live Chat and see what are their differences

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ConvertFox logo ConvertFox

ConvertFox helps sales, marketing, and support teams to communicate with customers on one platform. Sign up for free up to 1,000 contacts and pay as you go.

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
  • ConvertFox Landing page
    Landing page //
    2023-02-04
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

ConvertFox features and specs

No features have been listed yet.

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

ConvertFox videos

+ Add

ConvertFox Review And Walkthrough - Perfect Alternative to Intercom, Drift, Drip, ConvertKit

More videos:

  • Review - Convertfox Review with latest form updates and scope of improvements
  • Review - ConvertFox v2 New Features Overview - Bots, Meetings, Knowledge Base, Ticket Desk + More

Freshworks Live Chat videos

+ Add

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Category Popularity

0-100% (relative to ConvertFox and Freshworks Live Chat)

ConvertFox

Freshworks Live Chat

Live Chat
22 22%
Live Chat
78% 78
Customer Support
12 12%
Customer Support
88% 88
Marketing Automation
100 100%
Marketing Automation
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

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What are some alternatives?

When comparing ConvertFox and Freshworks Live Chat, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Crisp Chat - Multi-channel customer support software

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

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