Software Alternatives, Accelerators & Startups

Contivio VS Dialpad

Compare Contivio VS Dialpad and see what are their differences

Contivio logo Contivio

Contivio is a contact center software solution.

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • Contivio Landing page
    Landing page //
    2022-11-03
  • Dialpad Landing page
    Landing page //
    2023-05-12

Contivio videos

Contivio for NetSuite CRM

More videos:

  • Review - Welcome To Contivio
  • Review - Contivio Handraise Bar

Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to Contivio and Dialpad)
Communication
2 2%
98% 98
Call Center Software
11 11%
89% 89
Enterprise Communication
VoIP
2 2%
98% 98

User comments

Share your experience with using Contivio and Dialpad. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Contivio and Dialpad

Contivio Reviews

Best Call Center Software: The Complete List (2020 Update)
Contivio takes your CRM and extends its functionality to make it a complete contact center solution with features like blended inbound and outbound communication, live chat, power dialer, sms broadcast, reporting and more.

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

What are some alternatives?

When comparing Contivio and Dialpad, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.