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contactSPACE VS ActivTrak

Compare contactSPACE VS ActivTrak and see what are their differences

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contactSPACE logo contactSPACE

contactSPACE is a cloud contact centre software for the SME.

ActivTrak logo ActivTrak

Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
  • contactSPACE Landing page
    Landing page //
    2023-03-16
  • ActivTrak Landing page
    Landing page //
    2023-09-01

ActivTrak offers cloud-based employee monitoring software that allows organizations to understand how their employees get work done. ActivTrak provides aggregated data that quantifies employee productivity, so employers and managers have the insight they need to improve employee performance as well as keep track of sensitive internal information and improve operational efficiency. The software is easy to install and the data is available within minutes with preset reports ready for review. ActivTrak’s services are offered in freemium and software-as-a-service model. The application works in both Microsoft Windows and MAC OSX operating systems.

contactSPACE videos

+ Add

Case Study: How ASTIA Achieved Phenomenal Growth With contactSPACE Cloud Contact Centre Software

More videos:

  • Review - ContactSPACE - The Importance of Customer Experience

ActivTrak videos

+ Add

ActivTrak Review – Employee Monitoring Software for More Demanding Users

More videos:

  • Review - ActivTrak: 5 Fast Facts

Category Popularity

0-100% (relative to contactSPACE and ActivTrak)

contactSPACE

ActivTrak

Communication
100 100%
Communication
0% 0
Time Tracking
0 0%
Time Tracking
100% 100
Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare contactSPACE and ActivTrak

contactSPACE Reviews

Best Call Center Software: The Complete List (2020 Update)
contactSPACE is an all-in-one contact centre solution that facilitates seamless inbound customer experiences and intelligent outbound dialling. The solution enables you to build powerful custom contact strategies to make the right call at the right moment, while helping you keep agents on-message with contactSPACE CallGuides.
Source: biz30.timedoctor.com

ActivTrak Reviews

20 Employee Monitoring Software [2022 Updated List]
ActivTrak is an employee monitoring app with features that allow managers to analyze worker performance. They can also configure the app to let it operate in stealth mode before deploying it. With this, workers won’t know that they’re being monitored, allowing managers to get an accurate view of their performance.
Source: traqq.com

What are some alternatives?

When comparing contactSPACE and ActivTrak, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Teramind - Teramind provides a user-centric security approach for monitoring.

Dialfire - Cloud Calling at Jet Speed

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

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