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ConnectWise Automate VS Quest KACE

Compare ConnectWise Automate VS Quest KACE and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Quest KACE logo Quest KACE

Provision, manage, secure, and service all network-connected devices
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12
  • Quest KACE Landing page
    Landing page //
    2023-09-22

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

Quest KACE features and specs

  • Comprehensive Endpoint Management
    Quest KACE offers a wide range of features to manage endpoints, including inventory management, software distribution, and patch management.
  • Scalability
    The platform is designed to scale according to the needs of small, medium, and large enterprises, making it versatile for various business sizes.
  • Ease of Use
    Quest KACE features an intuitive interface that simplifies complex IT management tasks, reducing the learning curve for IT staff.
  • Automated Patch Management
    The system provides automated patch deployment, which helps in maintaining security by ensuring systems are up to date.
  • Asset Management Capabilities
    KACE provides robust asset management functions, enabling IT departments to track and optimize IT assets effectively.

Possible disadvantages of Quest KACE

  • Cost
    The pricing model for Quest KACE can be high for smaller organizations or those with limited IT budgets.
  • Complexity in Setup
    Initial setup and configuration can be complex and resource-intensive, requiring a level of IT expertise for optimal deployment.
  • Customization Limitations
    While robust, the platform may have limitations in customization, which could be a drawback for organizations with very specific needs.
  • Performance Issues
    Some users report performance slowdowns, especially when managing a large number of endpoints.
  • Learning Curve for Advanced Features
    While basic functionalities are user-friendly, more advanced features may require additional training or experience.

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Quest KACE videos

+ Add

Quest KACE software audit and compliance tools help maximize ROI

More videos:

  • Review - Quest KACE automates and secures patch management

Category Popularity

0-100% (relative to ConnectWise Automate and Quest KACE)

ConnectWise Automate

Quest KACE

Monitoring Tools
94 94%
Monitoring Tools
6% 6
IT Management
100 100%
IT Management
0% 0
Tool
0 0%
Tool
100% 100
Project Management
100 100%
Project Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConnectWise Automate and Quest KACE

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

Quest KACE Reviews

We have no reviews of Quest KACE yet.
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What are some alternatives?

When comparing ConnectWise Automate and Quest KACE, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Symantec Client Management Suite - Symantec Client Management Suite automates time-consuming and redundant tasks for deploying...

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

System Center Configuration Manager - Simplify your datacenter and IT management for increased agility and performance with Microsoft System Center 2016.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SmartDeploy - SmartDeploy is hardware-independent imaging software that replaces traditional disk imaging software with single image management and pre-built drivers packs.

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