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ConnectWise Automate VS Addigy

Compare ConnectWise Automate VS Addigy and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Addigy logo Addigy

The Most Powerful Apple Device Management Tool for MSPs and IT Teams | Effortlessly manage macOS, iOS, iPadOS and tvOS devices across multiple clients and locations.
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12
  • Addigy Landing page
    Landing page //
    2023-04-29

Addigy is a cloud-based IT management platform to manage and secure Apple devices. The only multi-tenant Apple device management and mobile device management (MDM) solution built for both MSPs and enterprise IT teams, Addigy provides IT admins with real-time device access, zero-touch deployment, asset management, monitoring and automated remediation, instant remote control, software deployment, always-on compliance, patch management, and more.

At Addigy, we strive to simplify Apple IT management so that any IT admin can easily manage and secure the Apple devices in their managed networks, regardless of their level of Apple expertise. Our mission is simple – we are extraordinarily focused on helping you succeed with Apple device management.

Get simple month-to-month pricing with no contract required + access to every Addigy feature with no additional or hidden costs.

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

Addigy features and specs

  • Cloud-based
    So there’s no need to maintain your own infrastructure or servers
  • Multi-tenant
    To easily manage multiple organizations
  • Automated Device Enrollment
    For seamless onboarding of devices out-of-the-box
  • macOS Agent
    More than simply MDM, the Addigy macOS agent allows you to work with macOS devices as if you’re sitting at the keyboard
  • Zero Touch Deployment
    With Apple Business Manager and Apple School Manager integration
  • Real-Time Device Management
    Get real-time access to every device
  • PPPC Profiles Distribution
    Automatically generate the necessary PPPCs to deploy with the custom software you need to deliver
  • OS Patch Management
    Quickly review relevant updates and keep devices up-to-date
  • Automated System Updates
    Seamlessly rollout new OS across your fleet at a scheduled time
  • Software Deployment
    Deploy almost any software or settings to one or more managed devices at the same time
  • Unlock Devices
    Unlock devices remotely
  • Automated Maintenance
    Run regular maintenance tasks automatically on a predetermined schedule
  • LiveDesktop
    Create a secure, remote live session with a Mac without end-user interaction or approval
  • Self Service
    Allow end-users to install admin-approved applications, run pre-loaded scripts, request support, and get notifications for maintenance
  • Identity Management
    Access to Addigy and macOS devices for users with already familiar and secure identity provider credentials (supports Okta, Google, AzureAD, O365, and SAML based providers)
  • Third-Party Patch Management
    Keep commonly used third-party applications patched automatically
  • Public Software Catalog
    Access and deploy commonly used third-party applications with just a few clicks
  • Remote Access
    Immediately launch a remote control session with a managed device
  • Remote Terminal
    Launch terminal access with a single click with LiveTerminal
  • Remote Monitoring
    Monitor for anything that falls outside of your security standard
  • Automated Remediation
    Resolve monitoring issues automatically
  • Group Policies
    Create, configure, deploy and delete policies quickly and easily

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Addigy videos

+ Add

3-Minute Overview

More videos:

  • Review - Ben Greiner Shares Why Addigy is the Best Apple Device Management Platform for MSPs
  • Tutorial - Timelapse of Zero Touch Deployment with Addigy Identity

Category Popularity

0-100% (relative to ConnectWise Automate and Addigy)

ConnectWise Automate

Addigy

Monitoring Tools
61 61%
Monitoring Tools
39% 39
IT Management
78 78%
IT Management
22% 22
Project Management
100 100%
Project Management
0% 0
Office & Productivity
0 0%
Office & Productivity
100% 100

User comments

Share your experience with using ConnectWise Automate and Addigy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConnectWise Automate and Addigy

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

Addigy Reviews

8 Best Miradore Alternatives (In-Depth Comparison)
Addigy is cloud-based mobile device management for the enterprise, education, and managed service providers. It lets you manage macOS, iOS, iPad, and iOS devices across multiple locations.
Source: www.zluri.com

Social recommendations and mentions

Based on our record, Addigy seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ConnectWise Automate mentions (0)

We have not tracked any mentions of ConnectWise Automate yet. Tracking of ConnectWise Automate recommendations started around Mar 2021.

Addigy mentions (7)

  • Cafecito Break with Addigy: Top 10 Features You Should Look for in an MDM
    Visit addigy.com to get a free 14-day trial! Source: about 2 years ago
  • Cafecito Break with Addigy: 7 ways how Addigy helps IT admins to effectively manage and secure their Apple devices
    With an average customer success rate of 98.9%, we know Addigy is making a difference in the lives of IT admins. Visit addigy.com to experience the Addigy difference. Source: about 2 years ago
  • MSP Summit Expo Event - Come see us
    📍 The Venetian Resort & Expo, Las Vegas / Booth: MSP16 📅 Date: April 11-14 ➡️ For more information, click here ➡️ Visit our web and ask for a free demo, click here. Source: about 3 years ago
  • Tips on how Addigy can help protect your business against potential threat actors.
    Threat actors are now targeting more Mac users, so here are a few ways to keep your users safe when using an Apple MDM tool like Addigy. Source: about 3 years ago
  • RMM Recommendations
    I haven't found a RMM that works good on both PC + Mac. Intune is OK, but heavily favours PC. Look into Apple specific MDMs such as Jamf, Mosyle, or Kandji. Maybe Addigy if you're a MSP (supports multi-tenant). Source: over 3 years ago
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What are some alternatives?

When comparing ConnectWise Automate and Addigy, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

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