Connect TCM
CallTools
Kixie
channels.app
Freshcaller
Aircall
CloudTalk
NICE inContact
Five9
Genesys PureConnect
Genesys Engage
Loop Communications
Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.
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CallTools - All-in-one predictive dialer & inbound call center solution
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
Kixie - Better sales, made simple. Engage customers more effectively with Kixie's ultra-reliable voice & text dialer and easy automations.
CloudTalk - Work locally, grow globally
channels.app - Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.