Software Alternatives, Accelerators & Startups

Community Questions for Confluence VS Malcolm App

Compare Community Questions for Confluence VS Malcolm App and see what are their differences

Community Questions for Confluence logo Community Questions for Confluence

Keep questions and answers in one place with an engaging, community-driven Q&A discussion forum, powered by Confluence

Malcolm App logo Malcolm App

Customer self-service made easy
  • Community Questions for Confluence Landing page
    Landing page //
    2021-09-18

Community Questions for Confluence takes user experience to the next level. It's a modern, simple to use yet powerful Q&A forum. It's trusted and used already by tens of customers from all around the world. Try it out!

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Community Questions for Confluence

Pricing URL
-
$ Details
freemium $4.0 / Monthly (10 Users)
Platforms
Web Confluence
Release Date
2020 March

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Community Questions for Confluence features and specs

  • 💬: Ask questions, post answers, and comments, mention users
  • 🔎: Search, filter and sort questions and answers, see questions views count
  • 👍: Upvote good questions and answers, mark best answers as accepted
  • ✔️: Let users earn points for valuable contributions to build an engaged community
  • 🏷️: Tag questions, filter them by tags, browse most popular tags
  • 🌍: MS Teams, Slack, and Google Chat notifications about new questions and answers
  • 👁️: Get email notifications about new questions, answers, comments and votes
  • 🚫: Set granular permissions for questions, answers, votes, and tags thanks to full integration with space permissions

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Community Questions for Confluence videos

Community Questions for Confluence

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Community Questions for Confluence and Malcolm App)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Forums And Forum Software
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Community Questions for Confluence and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Community Questions for Confluence and Malcolm App. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Community Questions for Confluence seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Community Questions for Confluence mentions (1)

  • What's the best book you read on 2021?
    I'm working on Community Questions, which is Q&A plugin for Confluence Cloud. Think of it as Stack Overflow for Teams, but for companies that are using Atlassian suite. With slow but steady increase of customers I've recently reached $1000/month. I love working on this project so hopefully it will grow even more :) https://questions-answers-community.com/. - Source: Hacker News / over 2 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Community Questions for Confluence and Malcolm App, you can also consider the following products

Answerbase - Add a Q&A system to your website in just minutes, with Answerbase's powerful question and answer software for online communities and customer support.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Stack Overflow for Teams - Everything you love about Stack Overflow in a private space.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Question2Answer - A Q&A site helps an online community to share knowledge.

Zendesk Support - Social Customer Support and Help Desk and Ticketing