Software Alternatives & Reviews

Community Questions for Confluence VS BoldDesk

Compare Community Questions for Confluence VS BoldDesk and see what are their differences

Community Questions for Confluence logo Community Questions for Confluence

Keep questions and answers in one place with an engaging, community-driven Q&A discussion forum, powered by Confluence

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Community Questions for Confluence Landing page
    Landing page //
    2021-09-18

Community Questions for Confluence takes user experience to the next level. It's a modern, simple to use yet powerful Q&A forum. It's trusted and used already by tens of customers from all around the world. Try it out!

  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Community Questions for Confluence

Pricing URL
-
$ Details
freemium $4.0 / Monthly (10 Users)
Platforms
Web Confluence
Release Date
2020 March

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Community Questions for Confluence features and specs

  • ๐Ÿ’ฌ: Ask questions, post answers, and comments, mention users
  • ๐Ÿ”Ž: Search, filter and sort questions and answers, see questions views count
  • ๐Ÿ‘: Upvote good questions and answers, mark best answers as accepted
  • โœ”๏ธ: Let users earn points for valuable contributions to build an engaged community
  • ๐Ÿท๏ธ: Tag questions, filter them by tags, browse most popular tags
  • ๐ŸŒ: MS Teams, Slack, and Google Chat notifications about new questions and answers
  • ๐Ÿ‘๏ธ: Get email notifications about new questions, answers, comments and votes
  • ๐Ÿšซ: Set granular permissions for questions, answers, votes, and tags thanks to full integration with space permissions

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Community Questions for Confluence videos

Community Questions for Confluence

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Community Questions for Confluence and BoldDesk)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Education
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Community Questions for Confluence and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

BoldDesk might be a bit more popular than Community Questions for Confluence. We know about 1 link to it since March 2021 and only 1 link to Community Questions for Confluence. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Community Questions for Confluence mentions (1)

  • What's the best book you read on 2021?
    I'm working on Community Questions, which is Q&A plugin for Confluence Cloud. Think of it as Stack Overflow for Teams, but for companies that are using Atlassian suite. With slow but steady increase of customers I've recently reached $1000/month. I love working on this project so hopefully it will grow even more :) https://questions-answers-community.com/. - Source: Hacker News / over 2 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Community Questions for Confluence and BoldDesk, you can also consider the following products

Stack Overflow for Teams - Everything you love about Stack Overflow in a private space.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Answerbase - Add a Q&A system to your website in just minutes, with Answerbase's powerful question and answer software for online communities and customer support.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Duolingo - Duolingo is a free language learning app for iOS, Windows and Android devices. The app makes learning a new language fun by breaking learning into small lessons where you can earn points and move up through the levels. Read more about Duolingo.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!