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Commune VS Canny

Compare Commune VS Canny and see what are their differences

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Commune logo Commune

Customer communication platform build for Customer Success teams

Canny logo Canny

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
  • Commune Landing page
    Landing page //
    2023-04-13

Commune is the digital customer communication platform that centralizes and consolidates various customer communication channels into a single place.

  • Canny Landing page
    Landing page //
    2023-09-14

Commune

Website
commune.us
Pricing URL
Official Commune Pricing
$ Details
$399.0 / Monthly
Release Date
2022 August
Edit details

Canny

Website
canny.io
Pricing URL
Official Canny Pricing
$ Details
$50.0 / Monthly (100 tracked users)
Release Date
-
Edit details

Commune videos

+ Add

Commune: The All-in-one Customer Communication Platform

Canny videos

+ Add

How to Collect Customer Feedback Using Canny.io

Category Popularity

0-100% (relative to Commune and Canny)

Commune

Canny

Customer Success
100 100%
Customer Success
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using Commune and Canny. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Commune and Canny

Commune Reviews

We have no reviews of Commune yet.
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Canny Reviews

18 Best Idea Management Software to Facilitate Innovation 2023
Canny is an AI tool that helps teams capture, organize, and analyze product feedback so they can better understand what their customers want to see. Canny allows you to add relevant company data from other work tools, categorize feedback based on use cases, and filter the requests you see rolling in so no customer request goes untouched.
Source: clickup.com
30+ Customer Feedback Tools comparison
The coverage rate metric measures the percentage of users that have provided you with feedback. UserVoice reports that at least 15% coverage rate is considered satisfactory with typical rate ranging up to 50%. While Canny customers see a typical rate of 5%.
Source: clearflask.com

Social recommendations and mentions

Based on our record, Canny seems to be a lot more popular than Commune. While we know about 41 links to Canny, we've tracked only 1 mention of Commune. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Commune mentions (1)

  • Tech Touch/Low Touch — Any success stories of it being done well?
    Disclaimer: we provide a tech-touch solution ( commune.us ). Source: about 1 year ago

Canny mentions (41)

  • Affordable product management tool to track OKR and product roadmaps
    This is a slightly different feature set, but being more customer feedback centric rather than OKR centric might be worth considering: https://canny.io/. Source: 5 months ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Solutions like canny.io makes >$2M in ARR. My aim is to create product combining some features from canny and wiredash. Source: 5 months ago
  • Feedback SaaS platform dedicated to Flutter - rate my idea
    Researched the market and found https://wiredash.io/ - which is great tool, but it costs so much. 99 usd monhtly is.... 5 hours of work in Poland, where I live. Also I want to share project roadmap with my users inside it. Something like https://canny.io/ integrated into app. Source: 5 months ago
  • Ask HN: Who is hiring? (November 2023)
    Canny | Software Engineer | REMOTE | Full-time | https://canny.io Canny helps software companies keep track of feature requests to build better products. * Early-stage startup, 17 person team, $3m+ annual recurring revenue * 100% remote, distributed across US, Canada, Spain, Turkey * Bootstrapped and profitable https://careers.canny.io/?utm_source=hn Why work at Canny: https://canny.io/blog/work-at-canny/. - Source: Hacker News / 6 months ago
  • Creating a task from template without selecting the list
    Please don't ask me to raise this on canny.io, this is not a feature request. I just want to know you either already know about it, or you will take this info and create your own task to sort it out. Neither should you ask me for screen images as this is a obvious issue found after a few minutes of playing with the functionality. Source: 8 months ago
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What are some alternatives?

When comparing Commune and Canny, you can also consider the following products

inSided - Online Customer Success Community platform & Knowledge Base

Upvoty - User feedback in 1 simple overview 🔥

Plotline - Desktop application to create organize characters, plotlines, scenes, and chapters.

Nolt - A fast & beautiful way to collect user feedback

Olvy - Announce new features with beautiful and effective in-app widgets and standalone pages with our powerful release note tool, and see your release feedback turn into insights.

productboard - Beautiful and powerful product management.

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