Software Alternatives, Accelerators & Startups

Commerce.js VS Malcolm App

Compare Commerce.js VS Malcolm App and see what are their differences

Commerce.js logo Commerce.js

Rapidly create eCommerce experiences on web and mobile

Malcolm App logo Malcolm App

Customer self-service made easy
  • Commerce.js Landing page
    Landing page //
    2022-01-26
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Commerce.js features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Commerce.js videos

Commerce.js Example - Javascript eCommerce

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Commerce.js and Malcolm App)
eCommerce
100 100%
0% 0
Customer Support
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Commerce.js and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Commerce.js and Malcolm App. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Commerce.js seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Commerce.js mentions (10)

  • I'm noob and need advise in e-commerce website!
    This! Medusa or 🤩Commerce.jj are the best options I have seen to date. Also depends on complexity of use case. I would run one of the known solutions so you can focus on your business. Source: about 1 year ago
  • Headless Multi Vendor Marketplace API
    Commercejs: https://commercejs.com The problem here is that we can manage multiple merchants, however, each merchant has its API private/public key combination, payment integration, customer list, etc, So we don't have centralized customer lists for us but only for each merchant we create. Otherwise, it would be cool. Not sure about payment integration as a marketplace from Stipe/Adyen as it seems only to... Source: over 1 year ago
  • Best 11 headless commerce platforms
    With Commerce.js, you’ll have a modern, API-driven headless commerce infrastructure for developers. Founded in 2016, it focuses on being able to help eCommerce businesses, from startup to enterprise-sized, create great digital commerce experiences. - Source: dev.to / over 1 year ago
  • ADVICE WANTED - E-commerce, shopify or build your own?
    If you really just want to sell a simple basic product and want to just add that ability to a next js site use snipcart https://snipcart.com even some lite e-commerce use https://commercejs.com. Source: over 1 year ago
  • 10 Best Jamstack-ready eCommerce Platforms
    Commerce.js, founded by Andrew Underwood and Devan Koshal in 2016, is an API-driven infrastructure for developers. It boasts helping any business, from startup to enterprise, build purchasing experiences across channels, including VR commerce. - Source: dev.to / almost 2 years ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Commerce.js and Malcolm App, you can also consider the following products

moltin - Inventory, cart, checkout, payments & more through a simple API

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Rutter - One API for every Ecommerce platform

Zendesk Support - Social Customer Support and Help Desk and Ticketing