CommandCTRL

Website

cc.liquidware.com

$ Details

freemium $5.0 / Monthly (Per-Machine )

Platforms

Mac MacOS Mac OSX Windows Citrix Azure AVD AWS Workspaces AWS AppStream Windows ARM Linux

Release Date

2023 August

Categories

#Remote IT Management #Remote Control #Help Desk

Startup details

Country

United States

State

Georgia

City

Alpharetta

Founder(s)

Jason Mattox

Employees

50 - 99

Dell Technologies APEX

Website

dell.com

$ Details

-

Platforms

-

Release Date

-

Categories

#Network & Admin #Online Services #Monitoring Tools #Log Management #Testing

CommandCTRL features and specs

• CHATGPT INTEGRATION FOR PROCESS IDENTIFICATION
  Liquidware’s CommandCTRL includes ChatGPT integration for efficient process identification! Users can easily determine the purpose and origin of unfamiliar processes consuming system resources. Say goodbye to manual searches and embrace the convenience of AI-assisted process identification. It’s a common experience for users to encounter unknown processes while using Windows Task Manager or CommandCTRL’s enhanced Task Manager, which samples data every 3 seconds. Traditionally, the go-to solution has been to search the process name online to learn about its function and manufacture. However, we recognized the need for a faster and more intuitive method, leading us to integrate ChatGPT into CommandCTRL.
• PLAYBACK PAST ISSUES FOR PRECISE DIAGNOSTICS ON WORKSPACE PERFORMANCE
  You can view up to 7 days of a machine's history using the History Playback Mode feature of CommandCTRL. In History Playback Mode, you can view a 10-second sample of the machine's history every 3 seconds when using normal playback speed or a 10-second sample every 1 second when using high speed playback. CommandCTRL only tracks machine statistics while the machine is being used. When the machine is turned off or when it is locked, no statistics are collected. Because of this, the history you see might include gaps corresponding to weekends, holidays, or times during the day when the machine was not being used.
• MIRRORING COMPARES DISPLAYS PROTOCOL COMPARISON
  Another exciting feature within our remote display protocol support is ‘metric mirroring’. If you have the CommandCTRL agent installed on both the physical endpoint and in the hosted desktop, we will mirror the display protocol on the physical endpoint’s dashboard. This unique feature enables the comparison of end-user WiFi metrics side by side with the display protocol, eliminating the need to have both machines open side by side in browser tabs. This enhancement significantly improves the user experience when using CommandCTRL.
• SEAMLESSLY SWITCH BETWEEN A USER'S PHYSICAL AND VIRTUAL MACHINES
  In order to have complete visibility of a user's experience, it is vital to have a view into all the workspaces that a user utilizes. If an end user is connected to a physical machine and a virtual machine and both have the CommandCTRL Agent installed, you can switch between them quickly and easily within the CommandCTRL dashboard. You can tell at a glance if an end user has remote sessions to other machines open by looking at the machine name in the dashboard. If an (Other Connection) icon appears by the name, the end user is connected to at least one other machine.

Dell Technologies APEX features and specs

• Flexibility
  Dell APEX provides a highly flexible as-a-service model, allowing businesses to quickly scale their infrastructure up or down based on current needs, which can lead to cost savings and optimized resource utilization.
• Simplified IT Management
  By using Dell APEX, organizations can reduce the complexity of IT infrastructure management, as it offers streamlined processes and automation that ease the management burden on IT staff.
• Customizable Solutions
  APEX offers customizable solutions that can be tailored to specific workloads and business needs, providing organizations with the ability to choose the right mix of technologies to meet their objectives.
• Cost Efficiency
  The pay-as-you-go pricing model of Dell APEX can lead to better cost efficiency, as businesses only pay for what they use, reducing wasteful expenditure on underutilized resources.
• Fast Deployment
  Dell APEX accelerates the deployment of IT resources, allowing businesses to quickly implement solutions and respond to market demands effectively.

Possible disadvantages of Dell Technologies APEX

• Dependency on Vendor
  Using Dell APEX can lead to a dependency on a single vendor for IT services and support, which might not be ideal if there's a need to change providers or negotiate better terms.
• Upfront Complexity
  While the service aims to simplify IT management, there can be initial complexity and a learning curve associated with setting up and integrating APEX into existing systems and workflows.
• Cost Implications
  While the pay-as-you-go model is cost-effective in many cases, it may potentially lead to higher long-term costs compared to traditional infrastructure purchases if not carefully managed.
• Limited Control
  Businesses using APEX might experience limited control over certain aspects of their IT environment compared to managing on-premises infrastructure, which can be a concern for those with specific compliance and customization needs.
• Internet Dependency
  The reliance on cloud services in some APEX offerings means that a stable and high-speed internet connection is crucial, which might be a limitation in areas with poor connectivity.

Spotlight Series: CommandCTRL Walk-through

More videos:

Introducing Dell Technologies APEX