At CoffeePals, we believe that great ideas start with a great conversation. Our innovative employee engagement platform is designed to foster connections and enhance collaboration within your organization by facilitating weekly coffee chats among colleagues. Whether you're a small startup or a large enterprise, CoffeePals seamlessly integrates into your work environment, helping build a stronger, more cohesive company culture.
Our easy-to-use SaaS platform randomly pairs employees for informal coffee meetings, encouraging spontaneous ideas and casual conversations that don’t just boost morale but also spark innovation. With CoffeePals, not only do you enhance internal networking, but you also break down silos, promote cross-departmental collaboration, and increase overall employee satisfaction and retention.
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.
The value the product provides:
Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.
Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.
Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
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Based on our record, CoffeePals seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hey, I'm the co-founder of CoffeePals - MS Teams app for virtual coffee chats. I love the product idea! Nothing like a good mystery to solve! Not sure if you've tried virtual coffee chats but if you haven't, it's a great way for people to get to know each other in a company. With social isolation being one of the major downfalls of remote work, many of our users are finding that simply sharing a conversation over... Source: almost 2 years ago
Hey, I'm the co-founder of CoffeePals. Great post! We've seen a lot of companies looking for ways to get employees to socialize and many of them have landed on our app. Team building is hard to maintain in remote companies and usually falls on HR (which isn't really their role). I've talked to a lot of folks who want to improve the connections amongst employees in the workplace. Many have tried implementing a... Source: almost 2 years ago
Hey, I'm the co-founder of CoffeePals. Not sure if you've tried virtual coffee chats but if you haven't, it's a great way for people to get to know each other in a company. Source: almost 2 years ago
Great read u/gigde18. I also think that remote culture is important. I liked the part about building strong connections with team mates. I found this really difficult to do once the pandemic started. There are a lot of roles that rely on having connections in the workplace to build consensus get things you need done. I was a PM so influencing without authority is really hard when you don't know anyone. This... Source: over 2 years ago
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