Software Alternatives & Reviews

CloudTalk VS Wire

Compare CloudTalk VS Wire and see what are their differences

CloudTalk logo CloudTalk

Work locally, grow globally

Wire logo Wire

Private & Secure Messenger
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Wire Landing page
    Landing page //
    2023-07-20

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

Wire

Website
wire.com
Pricing URL
-
$ Details
Platforms
-
Release Date
-

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Wire features and specs

No features have been listed yet.

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Wire videos

The Wire HBO series review

More videos:

  • Review - Why The Wire is one of the Most Brilliant TV Shows Ever
  • Review - The Wire is Deeper Than You Think
  • Review - The Wire | Season 1 Review | The Greatest Crime Drama Ever Made?

Category Popularity

0-100% (relative to CloudTalk and Wire)
Communication
53 53%
47% 47
Enterprise Communication
100 100%
0% 0
Group Chat & Notifications
VoIP
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Wire

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Wire Reviews

The best WhatsApp alternatives for 2023
Another option hailing from Switzerland and it's strong privacy laws, Wire is another encrypted messenger with the usual array of messaging options. It lets you chat via voice, text, and video, while also supporting things like GIFS, file sharing, and all the other stuff you like from WhatsApp.
WhatsApp alternatives: Six trustworthy messaging alternatives
The rather new WhatsApp alternative Wire was founded in 2012 and released two years later. The company has not yet published user figures, but due to many people not being aware of the messaging service, it can be assumed that there are currently still fewer users than with the other apps similar to WhatsApp. Like Threema, the company responsible, Wire Swiss GmbH, has its...
Source: www.ionos.com
18 Best Discord Alternatives 2020 | Expert Reviews
Wire is the best alternative to Discord because it offers fully encrypted communication, file sharing, and video calls. I love the “guest rooms feature that allows you to interact with customers without asking them to set up an account. Group video calls are high-quality on mobile devices, making this app very convenient while on the go. Pricing is very competitive compared...
5 best secure private messengers
Wire is an open-source e2ee messaging, voice, and video chat platform developed by Swiss-based Wire Swiss GmbH. It is particularly noted for its strong group chat and video conferencing support, and for its very snazzy user interface.
Source: proprivacy.com
Top 10 Team Chat Software for a Self-Hosted environment specifically designed for Large Enterprises
The highly secured team collaboration platform comes in three pricing plans; Wire Pro, Wire Enterprise and Wire Enterprise Technology. All the three plans are charged at 4Euros per user/per month, 8 Euros per user/per month, when billed biennially. The users need to contact their team to understand the Wire Enterprise Technology pricing.

Social recommendations and mentions

Based on our record, Wire seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

Wire mentions (14)

  • Alternatives to Signal
    If it's the overall conversation that you're concerned about, have a look at Wire. Source: about 1 year ago
  • Is there an app for abuse victims that let them send and receive messages without the abuser knowing?
    Use Wire.com web app, in an incognito web-browser session. Source: over 1 year ago
  • Leaked Amazon memo warns the company is running out of people to hire
    If someone wants to talk to you, you can talk through Wire. Sign up with a protonmail email account unconnected to your name, pick a username, and you're set to talk to anyone. https://wire.com/en/. Source: almost 2 years ago
  • Advice for starting as SD
    I recommend Wire. It's end-to-end encrypted, and it's so secure governments use it. It's free if you just download it. It does not ask for any personal information except an email account to sign up with, and you can quickly make a new email with protonmail. It allows sending of messages, voice messages, file sharing, video calls, voice calls, pinging (to check connection or get attention) location coordinate... Source: almost 2 years ago
  • API-0.core.keybaseapi.com has expired certificate
    Https://wire.com/en/ is what I have used for years. YMMV. - Source: Hacker News / about 2 years ago
View more

What are some alternatives?

When comparing CloudTalk and Wire, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.