CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
VirgilHR offers a SaaS solution, powered by Artificial Intelligence (AI) technology, that helps HR teams stay compliant with employment and labor laws in real-time, no research required. Our automated solution helps HR teams deliver beautifully against HR compliance requirements, ensuring employers reduce risk and liability in the areas of employment and labor law, and giving HR teams valuable time back to spend toward important strategic objectives across the business.
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