Software Alternatives & Reviews

CloudTalk VS ShipStation

Compare CloudTalk VS ShipStation and see what are their differences

CloudTalk logo CloudTalk

Work locally, grow globally

ShipStation logo ShipStation

Seamless eCommerce shipping fulfillment software. Wherever you sell, however you ship, ShipStation can help. Auto order import, batch label print, & more!
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • ShipStation Landing page
    Landing page //
    2023-11-14

ShipStation clears the path to growth whether you’re scaling your ecommerce business or expanding your global footprint for your 3PL. ShipStation creates delivery experiences that fuel growth, empowering merchants with the shipping tools, robust automations, and guidance they need to succeed at every step.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

ShipStation

$ Details
paid $9.99 / Monthly (Up to 50 shipments per month)
Platforms
-
Release Date
-

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

ShipStation features and specs

No features have been listed yet.

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

ShipStation videos

✨How I Package & Ship Orders from HOME ft. Shipstation | EntreprenHER Life EP.4✨

More videos:

  • Review - Getting Started in ShipStation (Webinar)
  • Review - What Is ShipStation? - Whiteboard Wednesday

Category Popularity

0-100% (relative to CloudTalk and ShipStation)
Communication
100 100%
0% 0
Shipping
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
eCommerce
0 0%
100% 100

User comments

Share your experience with using CloudTalk and ShipStation. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and ShipStation

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

ShipStation Reviews

Top 60 Logistics Software in UK
Wherever you sell, however you ship, ShipStation Logistics software powers shipping success of all sizes. Connect ShipStation to online stores, marketplaces, carriers, and eCommerce tools in seconds and seamlessly sync your shipping. Import orders from 100+ selling channels, marketplaces, ERPs, CRMs, or IMSs with shipping configurations automatically applied. Learn more...

Social recommendations and mentions

Based on our record, ShipStation seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

ShipStation mentions (7)

  • Is there a thing where a person can calculate how much their shipping will cost if the ship it with USPS?
    Should you want a discounted rate, and your shipping volumes justify it, stamps.com will get you a few percentage points off of retail and allow for a few extra ounces (3) on first class packages. Other sites can work for getting exact shipping costs and often include comparison to other carriers. For example, we use shipstation.com connected to stamps.com and their native UPS integration typically shipping... Source: over 1 year ago
  • Packing slip for all orders that shows how many items to pick?
    It depends on the volume but you could find an Order Management System (OMS) for your selling channels. This software would allow you to sync your orders into the software and stream line the pick pack process. Options like shipstation.com etc. This is better for lower volumes. If you want to automate orders at scale then I would find a 3pl or fulfillment partner. This is someone who would store and do the... Source: over 1 year ago
  • F**KFACE: Bobcat & Steve // Andrew's Sponsorship Opportunity
    Title F**KFACE: Bobcat & Steve // Andrew's Sponsorship Opportunity Show F**KFACE Site Rooster-teeth Thumbnail Link Length 57:20 Description Geoff, Gavin, and Andrew talk about the snow removal budget, cat piss presents, the sauce to Burnham ratio, Gavin questions a device, Geoff is back on the bike kind of, and Andrew's slats. If you want to send your towel cards in, send to: Infinity Towel, 1901 e.... Source: over 2 years ago
  • Rooster Teeth Podcast: The Duck Painting Catastrophe - #670
    Title Rooster Teeth Podcast: The Duck Painting Catastrophe - #670 Show Rooster Teeth Podcast Site Rooster-teeth Thumbnail Link Length 1:33:59 Description Join Gus Sorola, Gavin Free, Andrew Rosas, and Christian Young as they discuss Gus' problem with Andrew's Duck Stamp painting, how birds are weird and we should never trust them, the best kind of vomiting, and more on this week's RT Podcast. Sponsored... Source: over 2 years ago
  • Orders stuck in pre transit
    I use shipstation.com for almost all my shipping - USPS and UPS. I have 3 stores connected to it. It's $50/mo for my volume level. Source: over 2 years ago
View more

What are some alternatives?

When comparing CloudTalk and ShipStation, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Shippo - Shipping, easy and affordable for everyone. A set of unified APIs and tools that instantly enables you to ship your goods internationally

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

FreightPOP - FreightPOP is a mobile and web application created to fill an underserved market of SMB shippers.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Easyship - Easyship, the #1 global cloud-based shipping software, is a technology platform that helps eCommerce and crowdfunding merchants ship worldwide.