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CloudTalk VS MS SharePoint

Compare CloudTalk VS MS SharePoint and see what are their differences

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CloudTalk logo CloudTalk

Work locally, grow globally

MS SharePoint logo MS SharePoint

Share, organize, and discover information with Microsoft SharePoint. Learn about SharePoint Online, OneDrive for Business, and Apps for SharePoint
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • MS SharePoint Landing page
    Landing page //
    2021-09-21

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Edit details

MS SharePoint

Website
microsoft.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

MS SharePoint features and specs

No features have been listed yet.

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

MS SharePoint videos

+ Add

MS SharePoint Review

Category Popularity

0-100% (relative to CloudTalk and MS SharePoint)

CloudTalk

MS SharePoint

Communication
74 74%
Communication
26% 26
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using CloudTalk and MS SharePoint. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and MS SharePoint

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

MS SharePoint Reviews

The Best 21 Sharepoint Alternatives in 2019
Sharepoint is a widely used tool mainly due to it being the first on the scene. Companies use it to from sharing documents to managing projects. It was one of the first of its kind at the time of its creation. However, many changes in the playing field mean it may not be your best option anymore…so enter a list of Sharepoint alternatives.
Source: www.workzone.com
5 Actual Sharepoint Alternatives in 2019: Not every collaborative app is a Sharepoint Alternative
Sharepoint might have project management features, but no team uses Sharepoint primarily for projects. If you want a nimble and modern project or work management solution, Sharepoint is definitely not for you. Both Monday and Asana fall into the same category as Trello.
Source: www.hyperoffice.com
7 SharePoint Alternatives that Actually Get the Job Done
As SharePoint consultant Jason Masterman says, “Customers are [implementing SharePoint] because they own it. It’s not that they’re doing research and choosing [SharePoint]. They’re doing it because they own it.” In a 2013 survey, only 6% of respondents reported completing a successful SharePoint project. In 2015, that number was up—but just to a mere 11%.
Source: www.process.st
6 of the Best Free Microsoft Sharepoint Alternatives
This product started out as Kerio Workspace, an imitation of Microsoft SharePoint, and then became Samepage, a full-blown cloud collaboration suite that reaches far beyond what other SharePoint imitators could have achieved.
Source: www.maketecheasier.com
7 SharePoint Alternatives for Every Business Function
While SharePoint is more of a Jack-of-all-Features, these SharePoint alternatives focus on just a handful. As a given, these tools are more cost-effective and easier to use.
Source: tallyfy.com

What are some alternatives?

When comparing CloudTalk and MS SharePoint, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Confluence - Confluence is content collaboration software that changes how modern teams work

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Slack - A messaging app for teams who see through the Earth!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Yammer - Yammer is a leading enterprise social network used by more than 200,000 companies worldwide, including 85% of the Fortune 500, to get work done smarter and faster. Sign Up Today.

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