CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
Since 2007, Jimdo is supporting micro businesses and the self-employed to successfully digititalize their business, with custom solutions that fit their needs. Our recipe for success: we build our tools for the people who are closest to our heart and the backbone of the economy: small businesses. That's why we are regularly in contact with thousands of small businesses, to understand their needs. We are headquartered in Hamburg, Germany, but you can find us across world.
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