CloudTalk
Aircall
Dialpad
RingCentral
JustCall
Nextiva
NICE inContact
Genesys Cloud
Fireflies.ai for Meetings
Otter.ai
tl;dv
Fellow.app
Cassette
Avoma
Tactiq
Meetgeek.ai
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
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Based on our record, Fireflies.ai for Meetings seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Not sure what Gong's pricing is, but we evaluated a few different notetakers and settled on https://fireflies.ai/. $18 / month gets a recording and summary sent out to all invitees to the calendar invite, uploaded into Hubspot, etc. Very valuable for our sales calls. - Source: Hacker News / 21 days ago
I love the idea of AI summarize in Recorder and Chrome, but I don't find it the most useful in its current build simply because it only provides a 3 point summary, which only covers the general meeting topic (of course I already know this!). Some of my recorded meetings are over an hour long, so a more detailed summary is necessary. Hopefully Google adds the option to "elaborate further", or better yet copy... Source: 6 months ago
Hi, we are developing an AI Bot that can join MS Teams meetings and take notes, similar to fireflies.ai. We are having trouble understanding how this will work. Can anyone help us in mentioning some of MS Teams SDKs or documentations that can solve our problem. We want to approach this by giving meeting link to our Bot that joins the meeting and records it in background. This meeting should be saved to our... Source: 7 months ago
Fireflies.ai - Generate transcripts and smart summaries for Zoom, Google Meet, Microsoft Teams, Webex, and several other platforms. (One of My Favorites). Source: 11 months ago
I would suggest checking out https://fireflies.ai/ and how they've solved this nicely. Source: 12 months ago
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
Otter.ai - Your AI meeting assistant that takes live notes and generates summaries and other insights using Meeting GenAI.
Dialpad - Switch is a cloud-based phone system built for Google Apps users.
tl;dv - 📆 Add tl;dv to any meeting from any provider 🎥 Capture meeting moments on the fly --> Save everyone's time --> Keep colleagues up to date
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Fellow.app - A manager’s co-pilot for 1:1s, meetings, feedback & goals 🚀
