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CloudTalk VS Callback24.io

Compare CloudTalk VS Callback24.io and see what are their differences

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CloudTalk logo CloudTalk

Work locally, grow globally

Callback24.io logo Callback24.io

Callback24 – lead generation tool which helps acquiring new customers thanks to call-to-action (CTA) buttons. Use call recording and call tracking, analyse data, integrate with Google Analytics and with popular CRMs. Talk more – sell more!
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Callback24.io Landing page
    Landing page //
    2023-07-24

Callback24 is a tool which makes it easier for your client to contact you. In just 15 seconds your consultant gets a notification about a customer’s call. Answer up to 30% more phone calls thanks to call-to-action (CTA) buttons: widget, pop-up and exit pop-up. Find out the reasons why your clients contact you and improve the quality of customer service.

Callback24 offers:

  • + Callback
  • + Call-to-action buttons (CTA)
  • + Lead database
  • + Call tagging
  • + Conversion rate optimization
  • + Call recording, planning
  • + Statistics and reports
  • + Call tracking
  • + Open API
  • + Excellent quality of calls
  • + Integration with: Facebook Messenger, Facebook Lead Ads, Google Analytics, popular CRMs and more

Turn your website visitors into customers! Try Callback24 for FREE!

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Android iOS Linux Mac OSX Windows Browser
Release Date
2018 March
Edit details

Callback24.io

Website
callback24.io
Pricing URL
Official Callback24.io Pricing
$ Details
freemium $27.0 / Monthly
Platforms
Web Android iOS Wordpress Shopify Magento WooCommerce Salesforce Drupal Prestashop Facebook Messenger Facebook Pixel Facebook Lead Ads Google Analytics Shopelo Joomla Landingi Shoper Sote WebWave Bitrix24 Hubspot SALESmanago Smartsupp inFirma
Release Date
2019 January
Edit details

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

Callback24.io features and specs

  • Lead Database
  • Conversion Optimization Tool
  • Open API
  • Call tracking
  • Callback
  • facebook integration
  • Google Analytics Integration
  • facebook messenger integration
  • Business Analytics

Analysis of CloudTalk

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Callback24.io videos

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Category Popularity

0-100% (relative to CloudTalk and Callback24.io)

CloudTalk

Callback24.io

Communication
100 100%
Communication
0% 0
Lead Generation
0 0%
Lead Generation
100% 100
VoIP
100 100%
VoIP
0% 0
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Callback24.io

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Callback24.io Reviews

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What are some alternatives?

When comparing CloudTalk and Callback24.io, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Novocall - Novocall converts web visitors into sales calls in seconds.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Callback Tracker - Get more leads with click to call widget. Try our call back button free today and increase the amount of inbound sales calls.

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