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CloudTalk VS Callback Tracker

Compare CloudTalk VS Callback Tracker and see what are their differences

VisualVisitor
Consent-Based Identification of the Person Visiting Your Website Including First Name, Last Name, Email & 37 Other Data Points. Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour. featured
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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

CloudTalk logo CloudTalk

Work locally, grow globally

Callback Tracker logo Callback Tracker

Get more leads with click to call widget. Try our call back button free today and increase the amount of inbound sales calls.
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Callback Tracker Landing page
    Landing page //
    2021-10-22

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Edit details

Callback Tracker

Website
callbacktracker.com
Pricing URL
Official Callback Tracker Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

Callback Tracker features and specs

  • Increased Lead Conversion
    Callback Tracker can help increase lead conversion rates by immediately connecting potential customers with sales representatives. This reduces the response time and can lead to higher customer satisfaction.
  • User-Friendly Interface
    The platform offers a user-friendly interface that allows businesses to easily set up and manage their callback requests without needing extensive technical know-how.
  • Customizable Widget
    Callback Tracker provides a customizable widget that businesses can tailor to match their website's design and branding, offering a seamless user experience.
  • Real-Time Analytics
    The tool provides real-time analytics and reports that can help businesses understand customer behavior and enhance their marketing strategies accordingly.
  • Integration with CRMs
    Callback Tracker integrates with several widely-used CRM systems, streamlining customer data management and enhancing workflow efficiency.

Possible disadvantages of Callback Tracker

  • Pricing Structure
    Some users may find the pricing structure of Callback Tracker to be expensive, especially for smaller businesses or startups with limited budgets.
  • Limited Language Support
    Currently, Callback Tracker may offer limited language support, which could be a barrier for businesses operating in non-English speaking regions.
  • Dependence on Internet Connectivity
    As a cloud-based solution, Callback Tracker requires a stable internet connection, which might be a limitation in areas with poor connectivity.
  • Learning Curve
    While the interface is user-friendly, some users might still experience a slight learning curve, especially if they are new to callback systems.
  • Limited Advanced Features
    Compared to more comprehensive customer engagement platforms, Callback Tracker might lack some advanced features that larger enterprises might require.

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Callback Tracker videos

+ Add

Callback Tracker - Complete Product Demo

More videos:

  • Review - Callback Tracker Review: Call, record, chat, email to the world
  • Review - Callback Tracker How-To on AppSumo

Category Popularity

0-100% (relative to CloudTalk and Callback Tracker)

CloudTalk

Callback Tracker

Communication
100 100%
Communication
0% 0
Lead Generation
0 0%
Lead Generation
100% 100
VoIP
100 100%
VoIP
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Callback Tracker

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Callback Tracker Reviews

We have no reviews of Callback Tracker yet.
Be the first one to post

What are some alternatives?

When comparing CloudTalk and Callback Tracker, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Novocall - Novocall converts web visitors into sales calls in seconds.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

LiveCall - LiveCall is a callback software that enables users to talk by voice with people who are currently visiting a website in 25 seconds.

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