CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
airfocus offers a modern and modular product management platform.
It provides a complete solution for product teams to manage and communicate their product strategy, prioritize their work, build roadmaps, and connect feedback to solve the right problems. Designed with flexibility in mind, airfocus allows you to quickly customize the platform to fit your needs without disrupting the way your team works.
Join thousands of global product teams who use airfocus to make better decisions and build outstanding products.
Learn more at airfocus.com and start your 14-day trial now.
Based on our record, airfocus seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
So with that in mind, I'd recommend you take a look at a product tool like airfocus.com. Any good product tool will allow you to create a feedback management workflow with some basic customer info, but the real key here is that the feedback helps you uncover potential problems to solve. When/if you need more information like who in your team is sending what emails and when, that's where your CRM kicks in. Source: over 2 years ago
Check out airfocus.com - might offer what you need. Source: over 2 years ago
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