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Cloudbeds VS Guestmeter

Compare Cloudbeds VS Guestmeter and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Cloudbeds logo Cloudbeds

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more, unifying operations, distribution, guest experience, and revenue marketing within a single system.

Guestmeter logo Guestmeter

Reputation Management Software For Hospitality Industry
  • Cloudbeds
    Image date //
    2026-05-01

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries.ย  Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager โ€” and Best Place to Work โ€” by Hotel Tech Report for eight consecutive years.

  • Guestmeter Landing page
    Landing page //
    2023-08-01

Guestmeter helps hospitality industry professionals capturing guest feedback by sending guest satisfaction surveys via international SMS, E-mail or printable QR Cards at the point of experience. Guestmeter also identifies happy and unhappy guests before they published negative online reviews and turns your guest experience into more positive reviews on Tripadvisor or Google Reviews and other review sites. To start a free trial, visit https://www.guestmeter.com

Cloudbeds

Website
cloudbeds.com
Pricing URL
Official Cloudbeds Pricing
$ Details
paid
Platforms
-
Release Date
2012 October
Startup details
Country
United States
Founder(s)
Adam Harris, Richard Castle
Employees
500 - 999
Edit details

Guestmeter

Website
guestmeter.com
Pricing URL
Official Guestmeter Pricing
$ Details
paid Free Trial $49.0 / Monthly (250/Monthly international sms/e-mail)
Platforms
Browser REST API
Release Date
2019 January
Edit details

Cloudbeds features and specs

  • Booking Engine
    Commission-free online booking engine for hospitality properties
  • Property Management
    #1 PMS system 2023 - as voted on Hotel Tech Awards
  • Channel Manager
    Industry-leading channel manager with 450+ connection, real time update
  • Marketplace & Open API
    Integration with 450+ leading hotel technology tools and apps
  • Payments
    One single platform now with an integrated terminal
  • Reservation Management
    Revolutionizing dynamic pricing for independent lodging providers in the hospitality industry
  • Digital Marketing
    Hospitality-focused digital marketing solution run by a trusted partner.
  • Guest Engagement
    #1 guest messaging system to increase guest satisfaction, drive incremental revenue, and streamline internal operations.
  • Unified inbox
    Manage SMS, email, WhatsApp, Booking.com, Expedia, Airbnb and more in a single view. However your guests reach out, youโ€™re ready to respond instantly.
  • Digital check-in
    Digital registration lets guests check in before they even set foot on your property โ€” ID, documents, signatures, all synced directly to your Cloudbeds PMS.
  • Check-in kiosk
    Help guests avoid lines and allow your staff to provide personalized, mobile check-ins by transforming your hotel lobby into a self-service check-in/check-out station.
  • Reputation Management
    Hotels with higher ratings can charge more, and with centralized insights and faster response times, you can turn guest sentiment into real pricing power.
  • Guest Marketing CRM
    Cloudbeds Guest Marketing CRM helps you know your guests and keep them coming back โ€” with smart email campaigns, guest profiles, and more profitability from every stay.
  • Revenue Intelligence RMS
    Move faster and smarter than ever before. Cloudbeds Revenue Intelligence is powered by the only causal AI built exclusively for hospitality, turning market guesswork into your most confident, profitable actions.
  • Websites
    Your website is your hotelโ€™s first impression. Make it count with stunning, conversion-optimized Cloudbeds Websites powered by hospitality expertise and AI โ€” and built to drive direct bookings and revenue from day one.
  • Open API
    Keep the tools you love. Connect the ones you need. Build custom applications with our open API. Cloudbeds integrates seamlessly to help everything run smoother.

Guestmeter features and specs

  • Easy to Set-up and use
    Take less than a minute to get your team up and running
  • Clean UI
    Easy to navigate and use
  • Free Trial
    Explore for free no credit card required
  • Integrations
    Yes (REST API)
  • Mobile prioritized UI
    Responsive design optimized for mobile devices
  • Analytics and Reporting
    Analytics and dashboard provide insight of your team activities

Analysis of Cloudbeds

Overall verdict

  • Overall, Cloudbeds is highly regarded in the hospitality industry for its versatility and ease of use. It is particularly praised for its integration capabilities and responsive customer support. While it may be on the pricier side for smaller operations, its features can provide significant value for medium to large-scale businesses.

Why this product is good

  • Cloudbeds is known for its comprehensive and user-friendly platform that assists hospitality businesses in managing reservations, guest experiences, and room availability across various channels. It consolidates multiple functions like booking engines, channel managers, and property management systems, making operations more efficient. Cloudbeds also offers robust analytics and reporting features, which help businesses make informed decisions.

Recommended for

    Cloudbeds is especially recommended for independent hotels, hostels, bed and breakfasts, and hotel chains seeking a centralized platform to streamline operations and enhance guest experiences. It is ideal for those who require effective channel management and comprehensive reporting tools.

Cloudbeds videos

+ Add

Cloudbeds platform demos

More videos:

  • Review - Powering the world's most ambitious hoteliers

Guestmeter videos

+ Add

Guest Feedback Management Software: Guestmeter

More videos:

  • Review - Hotel Feedback Management Software - Guestmeter

Category Popularity

0-100% (relative to Cloudbeds and Guestmeter)

Cloudbeds

Guestmeter

Hotel Management Software
100 100%
Hotel Management Software
0% 0
Event Management
0 0%
Event Management
100% 100
Online Bookings
100 100%
Online Bookings
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloudbeds and Guestmeter

Cloudbeds Reviews

12 Best Cloudbeds Alternatives For 2024
Cloudbeds is a powerful software solution that combines a property management platform, online booking, POS, hotel booking, and channel management into one interface. This innovative tool takes the complexity out of hotel management and transforms it into a streamlined process, giving you more time to focus on your guests in the hospitality industry. However, I understand...
Source: thehotelgm.com
The Best Free Open Source Hotel Management Software of 2022
Cloudbeds serves the operational needs of hotels of all sizes, be it vacation rentals, B&Bs, midsized or large hotels. Key features of Cloudbeds hotel management software are customer relationship management (CRM), point of sale, reservation, front desk management, and a lot more.
Source: www.techjockey.com
Top 5 Best Hotel Management Software In 2019
Cloudbeds came into being in 2012 when two close friends Adam Harris and Richard Castle collaborated to create a hotel management solution that would simplify the work of hotels. Today, it offers a suite of hospitality management software that serves the likes of Expedia, Booking.com, Airbnb, TripConnect, HostelWorld, and more. Hotels, vacation rentals, hostels, and groups...
Source: www.techtimes.com

Guestmeter Reviews

  1. Josh Watts
    ยท Owner at Abbey Hotel ยท
    Great reputation management tool for my hotel

    I've been a subscriber for a couple of months now. Initially I subscribed to give a boost to my hotel reviews on tripadvisor using their guest satisfaction survey via international sms.

    ๐Ÿ Competitors: ReviewPro, Loopon, Revinate, TrustYou Messaging
    ๐Ÿ‘ Pros:    International sms|Guest satisfaction survey|Qr code

What are some alternatives?

When comparing Cloudbeds and Guestmeter, you can also consider the following products

Viator - Tours, things to do, sightseeing tours, day trips and more from Viator.

Ticketsauce - The #1 White label Solution for Event Ticketing & Marketing

TrustYou Messaging - Talk with guests via SMS, Facebook Messenger, email and live chat to improve operations & build loyalty. Internal staff management & Amazon Echo included!

Afton Tickets - Afton Tickets is the perfect platform for event management and ticketing.

Hotello - Hotello is a SAAS cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.

Kangaroo Rewards - Maximize sales and customer engagement with Kangaroo Rewards' Customer Loyalty platform. An all-in-one marketing solution that empowers you to reward, communicate, and target your customers to drive growth and deliver a premium customer experience.

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