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CloudApper Facilities VS ServiceNow

Compare CloudApper Facilities VS ServiceNow and see what are their differences

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CloudApper Facilities logo CloudApper Facilities

Computer-aided facility management software with mobile app for workspace monitoring, productivity, maintenance, & emergency management.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • CloudApper Facilities Landing page
    Landing page //
    2023-12-10

CloudApper facility management software is a powerful system which simplifies facility operations and asset maintenance management . The software has user friendly interface which allows employees to quickly access facility information, operational data, and emergency procedures.  To meet different business needs the system also has a no code customizing option.

  • ServiceNow Landing page
    Landing page //
    2022-07-12

CloudApper Facilities features and specs

  • Drag and Drop Customization
  • User friendly
  • Cloud Based

ServiceNow features and specs

  • Comprehensive IT Service Management
    ServiceNow provides a wide range of ITSM functionalities like incident management, problem management, change management, and asset management, making it a robust tool for IT operations.
  • Customizable
    The platform is highly customizable, allowing organizations to tailor workflows, reports, and dashboards to meet specific business needs.
  • Integration Capabilities
    ServiceNow integrates easily with other enterprise systems like ERP, CRM, and monitoring tools, facilitating cross-departmental collaboration and data sharing.
  • Scalability
    The platform is scalable and can grow with your organization, making it suitable for both small businesses and large enterprises.
  • Automation
    ServiceNow offers powerful automation features that can streamline routine tasks and processes, reducing manual effort and errors.
  • Cloud-Based
    As a SaaS platform, ServiceNow delivers regular updates and patches, ensures uptime, and offers high availability, eliminating the need for on-premises infrastructure.

Possible disadvantages of ServiceNow

  • Cost
    ServiceNow can be expensive, particularly for small to mid-sized businesses, given its licensing and implementation costs.
  • Complexity
    The platform can be complex to implement and configure, requiring specialized skills and potentially leading to a steep learning curve for new users.
  • Performance
    There can be performance issues during peak times if the system is not properly tuned, which can affect usability.
  • Customization Challenges
    While highly customizable, extensive changes can lead to difficulties with future updates and maintenance, as customizations may need to be re-applied or re-configured.
  • Vendor Lock-In
    Being deeply tied into ServiceNow's ecosystem can make it difficult to switch vendors or platforms without substantial cost and effort.
  • User Interface
    While powerful, the user interface can sometimes be seen as less intuitive compared to more modern, lightweight solutions.

Analysis of ServiceNow

Overall verdict

  • Overall, ServiceNow is considered a good choice for organizations looking to improve their IT service management and automate routine tasks. Its scalable and adaptable nature makes it a preferred option for medium to large enterprises. However, potential users should take into account the learning curve and implementation costs associated with this platform.

Why this product is good

  • ServiceNow is widely regarded as a robust and versatile platform that excels in IT service management (ITSM). It provides a comprehensive suite of tools that streamline processes, enhance operational efficiency, and improve service delivery. Its strengths include powerful automation capabilities, a customizable interface, and a strong integration ecosystem with other enterprise systems. Additionally, ServiceNow offers extensive reporting and analytics options, which enable organizations to gain valuable insights into their operations.

Recommended for

  • Enterprises seeking to enhance their IT service management processes.
  • Organizations looking to automate and streamline various business functions.
  • Companies requiring strong integration capabilities with existing enterprise systems.
  • Businesses needing customizable and comprehensive reporting and analytics tools.

CloudApper Facilities videos

+ Add

Facility Management Software Quick Teaser | CloudApper Facilities

More videos:

  • Review - CloudApper Facilities App Overview | Facility Management Software

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to CloudApper Facilities and ServiceNow)

CloudApper Facilities

ServiceNow

Windows Tools
100 100%
Windows Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Facility Management
100 100%
Facility Management
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudApper Facilities and ServiceNow

CloudApper Facilities Reviews

We have no reviews of CloudApper Facilities yet.
Be the first one to post

ServiceNow Reviews

TOP RPA tools you should never miss | Octoparse RPA
ServiceNow RPA allows customers to build and run unattended automation natively within the ServiceNow platform. Its out-of-the-box connectors to over 50 apps that are commonly used alongside ServiceNow, such as Salesforce, Office 365, ZenDesk, and more. This enables easy automation of workflows across systems. It also has a visual interface for creating automation without...
Source: www.octoparse.ai
13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudApper Facilities mentions (0)

We have not tracked any mentions of CloudApper Facilities yet. Tracking of CloudApper Facilities recommendations started around Dec 2022.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 2 years ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 3 years ago

What are some alternatives?

When comparing CloudApper Facilities and ServiceNow, you can also consider the following products

Topdesk - Download our TopDesk Windows Alt+Tab replacement software now and find windows fast. Switch between windows faster and quickly find the window you're looking for.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Facilities Management eXpress (FMX) - Cloud-based facility management software

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

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