Software Alternatives & Reviews

Cloud Telephony VS uContact

Compare Cloud Telephony VS uContact and see what are their differences

Cloud Telephony logo Cloud Telephony

Cloud Telephony delivers automated telephone applications to any phone, any place, anytime.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • Cloud Telephony Landing page
    Landing page //
    2021-07-28
  • uContact Landing page
    Landing page //
    2022-08-06

Cloud Telephony videos

The New Google Voice: Smart Cloud Telephony for G Suite (Cloud Next '19)

More videos:

  • Review - Cloud Telephony: How Cloud Telephony works in real?

uContact videos

Full Experience Demo uContact

Category Popularity

0-100% (relative to Cloud Telephony and uContact)
Communication
28 28%
72% 72
VoIP
34 34%
66% 66
Enterprise Communication
64 64%
36% 36
Phone System
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloud Telephony and uContact

Cloud Telephony Reviews

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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...

What are some alternatives?

When comparing Cloud Telephony and uContact, you can also consider the following products

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Wazo.io - The UCaaS Platform Built for MSPs​

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.