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Asterisk - An open source telephony switching and private branch exchange service for Linux.
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.
Wazo IP Telephony - Wazo IP Telephony is an open-source platform that is designed to build your own IP telecom platform and provides IP telecopy, mobility.
Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!