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ClientSuccess VS Gainsight

Compare ClientSuccess VS Gainsight and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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ClientSuccess logo ClientSuccess

Reduce churn and increase revenue with the true customer success management platform.

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • ClientSuccess Landing page
    Landing page //
    2023-10-18
  • Gainsight Landing page
    Landing page //
    2023-05-13

ClientSuccess videos

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Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to ClientSuccess and Gainsight)

ClientSuccess

Gainsight

Customer Success
36 36%
Customer Success
64% 64
Help Desk
35 35%
Help Desk
65% 65
CRM
51 51%
CRM
49% 49
Customer Experience Management
30 30%
Customer Experience Management
70% 70

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClientSuccess and Gainsight

ClientSuccess Reviews

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Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing ClientSuccess and Gainsight, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Totango - Totango is a Customer Success Software Platform

Churn Solution - Churn solution that turns your customers right around.

Planhat - Customer success has changed. Meet the modern Customer Platform!

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

Natero - Natero is a Customer Success platform that merges machine learning for predicting behavior and big...

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