Software Alternatives, Accelerators & Startups

ClickTale VS Mouseflow

Compare ClickTale VS Mouseflow and see what are their differences

ClickTale logo ClickTale

Improve digital customer experience and increase conversion rates with our suite of website heatmaps, conversion funnels, session playback and form analytics.

Mouseflow logo Mouseflow

Mouseflow is the most popular session replay / recording and website heatmap tool. Sign up today or call +1 (855) 668-7335 for a personal demonstration!
  • ClickTale Landing page
    Landing page //
    2023-07-26
  • Mouseflow Landing page
    Landing page //
    2023-10-17

  mouseflow.comSoftware by Mouseflow

ClickTale features and specs

  • In-depth Analytics
    ClickTale provides comprehensive insights into user behavior with heatmaps, session replays, and advanced segmentation, enabling businesses to understand user interactions deeply.
  • User Experience Optimization
    Helps in identifying areas of friction and drop-off points in user journeys, facilitating the optimization of website or app experiences to improve conversion rates.
  • Integration Capabilities
    Seamlessly integrates with various other tools and platforms like Google Analytics, Adobe Analytics, and more, allowing for a unified analytics ecosystem.
  • Customizable Dashboard
    Offers customizable dashboards and reporting features, allowing users to focus on the specific metrics and insights that matter most to their business.
  • Customer Support and Training
    Provides robust customer support and training resources, including webinars and detailed documentation, to help users maximize the platform’s potential.

Possible disadvantages of ClickTale

  • High Cost
    The platform can be expensive, making it less suitable for small businesses or startups with limited budgets.
  • Complexity
    The extensive range of features and customization options can be overwhelming for new users, requiring a steep learning curve.
  • Performance Impact
    Implementing ClickTale on a website can have some impact on page load times, potentially affecting user experience if not optimized correctly.
  • Data Privacy Concerns
    Given the tool’s capabilities in tracking user behavior, there may be privacy concerns or compliance challenges, especially with regulations like GDPR.
  • Limited Mobile Insights
    While ClickTale offers mobile analytics, some users find that the depth and breadth of insights for mobile applications are not as comprehensive as those for desktop platforms.

Mouseflow features and specs

  • Comprehensive Heatmaps
    Mouseflow offers a range of heatmaps (click, movement, scroll, attention) that provide in-depth insights into user behavior on your website.
  • Session Replay
    It allows you to watch recordings of individual user sessions, letting you see exactly how users are interacting with your site in real-time.
  • Form Analytics
    Provides detailed analytics on form interactions, showing where users drop off, hesitate, or make corrections, helping to improve form completion rates.
  • Funnel Analysis
    Enables you to create and analyze funnels to see where users are dropping off in their journey, allowing for targeted improvements.
  • User Feedback
    Offers options for gathering user feedback through customizable surveys and feedback widgets, which can be integrated directly into the website.
  • Real-time Data
    Provides real-time data and alerts, enabling quick responses to user behavior issues as they occur.
  • Integrations
    Mouseflow integrates with various third-party tools like Google Analytics, WordPress, HubSpot, and more, providing a seamless workflow.
  • GDPR Compliance
    The platform is GDPR-compliant, helping you adhere to data privacy regulations when tracking user behavior on your site.

Possible disadvantages of Mouseflow

  • Cost
    Mouseflow can be relatively expensive, especially for small businesses or startups with limited budgets.
  • Learning Curve
    The range of features can be overwhelming for new users, requiring a significant time investment to learn how to use the platform effectively.
  • Performance Impact
    Tracking scripts can potentially slow down website performance, particularly on resource-intensive sites.
  • Limited Mobile Insights
    While Mouseflow offers mobile tracking, the insights and features are often considered less comprehensive compared to its desktop analysis capabilities.
  • Data Storage
    Recorded sessions and data storage can become cumbersome over time, requiring periodic cleanups to manage storage limits.
  • Customization
    Some users feel that the customization options for heatmaps and reports are limited compared to other analytics tools.

ClickTale videos

Clicktale Review - Indepth Look at Heatmaps and Visitor Mov

More videos:

  • Review - ClickTale Review Video
  • Review - Clicktale Review and Special Offer for MarketingProfessor.com Subscribers

Mouseflow videos

MouseFlow: Optimizing, Spy Tool Review 2016 - (Pay Less Mouseflow Hack) Overview of Mouseflow

More videos:

  • Review - Mouseflow Review - Heat Map and Behaviour Tracking 2016
  • Review - Mouseflow Review

Category Popularity

0-100% (relative to ClickTale and Mouseflow)
Web Analytics
27 27%
73% 73
Analytics
24 24%
76% 76
Heatmaps
33 33%
67% 67
User Monitoring
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickTale and Mouseflow

ClickTale Reviews

8 Awesome Web Usability Testing Apps for your Startup
ClickTale offers an easy to use platform that helps you analyse, understand and improve how your website & mobile users interact with your website/App. Their features include session playbacks, a selection of heat maps, a conversion funnel, form analytics and a number of other usability testing tools.
Source: techbloke.com

Mouseflow Reviews

The best Hotjar alternatives & competitors, compared
Mouseflow is a behavioral analytics tool that offers session replays, heatmaps, and basic funnel analysis. It's designed mainly for marketing and e-commerce websites. It's very similar to Hotjar, making it a direct rip and replace solution.
Source: posthog.com
11 Hotjar alternatives and competitors in 2024
While both platforms offer similar features like heatmaps and screen recordings, Mouseflow allows you to record all your site’s visitors or only a designated percentage. With form analytics and conversion funnels, Mouseflow also allows for better data representation.
Source: maze.co
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Mouseflow is not just another name in the world of digital analytics. It unfurls the complete storyline of a user’s journey on a website, highlighting interactions, immediate reactions, and bottlenecks in an easily understandable format.
Source: medium.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Mouseflow is not just another name in the world of digital analytics. It unfurls the complete storyline of a user’s journey on a website, highlighting interactions, immediate reactions, and bottlenecks in an easily understandable format.
12 Hotjar alternatives for website and mobile app analytics
Both tools have heatmaps, screen recordings, and user feedback features, but Mouseflow has an edge with form analytics and conversion funnels. Mouseflow also has the option to record all of your website’s users or only a percentage of them.

Social recommendations and mentions

Based on our record, Mouseflow should be more popular than ClickTale. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClickTale mentions (1)

  • Eero uploading user tracking data?
    Https://contentsquare.com/clicktale/ is all I could find. Source: about 2 years ago

Mouseflow mentions (5)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Mouseflow.com — 500 sessions/month free for one website. - Source: dev.to / over 1 year ago
  • Dropped prices, added more flexible packages - still no inquiries
    If you haven't already, check out mouseflow. It literally records users on your your site...you can see which pages they go to, what images they look at, how long they're there...it shows exactly what they did on your site in real time. This might give you some insight as to why you're getting solid traffic but no client inquiries especially if you see users consistently hitting a certain point on your site then... Source: about 2 years ago
  • Simple Guide to Easy Conversion Rate Optimization
    Heatmap tools: Tools like Hotjar, Crazy Egg, Mouseflow, and my favorite Clarity allow you to see how visitors interact with your website and identify areas for improvement. Source: over 2 years ago
  • Papa John's sued for 'wiretap' spying on website mouse clicks, keystrokes
    Https://mouseflow.com/ you just drop it in, you can rewatch everything people did on your site basically like watching a video.. Shows clicks, typing, everything.. Lot of companies use this to get heatmaps of how products are being used or watch for ui issues. Source: over 2 years ago
  • Managing tracking consent with Cead Consent
    * Seriously, check out MouseFlow screen recorder, it's actually scary. I worked for a client a couple years ago who had it installed and you could see a recording of every user's session. Combined with GeoIP giving you the town they lived in, the client could make a pretty accurate guess as to exactly who that user was: "Ah yes that's probably Brian. I tried to sell x to him last week but looks like I should try... - Source: dev.to / about 3 years ago

What are some alternatives?

When comparing ClickTale and Mouseflow, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Clicky - Clicky Web Analytics is a simple way to monitor, analyze, and react to your blog or web site's traffic in real time.