Software Alternatives & Reviews

Click2Coach VS Bright Pattern

Compare Click2Coach VS Bright Pattern and see what are their differences

Click2Coach logo Click2Coach

Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.

Bright Pattern logo Bright Pattern

Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.
  • Click2Coach Landing page
    Landing page //
    2023-09-19
  • Bright Pattern Landing page
    Landing page //
    2023-07-31

Click2Coach videos

Ron Strandin, Click2Coach Cloud

Bright Pattern videos

Bright Pattern Contact Center Insurance Demo

More videos:

  • Review - Spring 2018 Release of Bright Pattern Call Center Software
  • Review - Bright Pattern Call Center Software Spring 2018 Release Webinar

Category Popularity

0-100% (relative to Click2Coach and Bright Pattern)
VoIP
58 58%
42% 42
Communication
42 42%
58% 58
Call Center Software
0 0%
100% 100
HR
100 100%
0% 0

User comments

Share your experience with using Click2Coach and Bright Pattern. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Click2Coach and Bright Pattern

Click2Coach Reviews

Best Call Center Software: The Complete List (2020 Update)
Envision's Click2Coach solution helps with the training of the agents in your business. They use real customer interaction scenarios to help develop your agents to effectively handle calls as well as providing ongoing coaching to make them highly engaged.

Bright Pattern Reviews

Best Call Center Software: The Complete List (2020 Update)
Bright Pattern is another cloud-based contact center software that will help you grow your business through improved productivity. They offer a fully-featured software that includes detailed reporting, management tools, CRM integrations, and a broad list of awesome features.

What are some alternatives?

When comparing Click2Coach and Bright Pattern, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

SIP3.IO TAPIR - VoIP troubleshooting, customer experience, and network performance management

CloudCall - Communication software for your CRM

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Ameyo Video Contact Center - Video Contact Center to humanize contact center, build trust, grow sales, identify issues and resolve them faster, improve CSAT rate, and more with a live video chat!