Software Alternatives & Reviews

Cisco Webex Calling VS Freshcaller

Compare Cisco Webex Calling VS Freshcaller and see what are their differences

Cisco Webex Calling logo Cisco Webex Calling

Enjoy unlimited conference calls and an interactive meeting experience with robust audio conference features, HD video, and rich content and screen sharing.

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • Cisco Webex Calling Landing page
    Landing page //
    2023-08-19
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Cisco Webex Calling

Website
webex.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Cisco Webex Calling videos

Registering a Phone to Cisco WebEx Calling (Previously Spark Calling)

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to Cisco Webex Calling and Freshcaller)
Enterprise Communication
34 34%
66% 66
Communication
16 16%
84% 84
VoIP
20 20%
80% 80
Call Center Software
0 0%
100% 100

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Reviews

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Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

What are some alternatives?

When comparing Cisco Webex Calling and Freshcaller, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

GlobalMeet Collaboration - From cloud PBX to conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go.

CloudTalk - Work locally, grow globally

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Switchvox - Find the perfect phone system for your business. Digium’s business phone systems are available in the cloud and on-premises, with all features included