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CIF Analytics Cloud (for Zendesk) VS LiveMessage from Salesforce

Compare CIF Analytics Cloud (for Zendesk) VS LiveMessage from Salesforce and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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CIF Analytics Cloud (for Zendesk) logo CIF Analytics Cloud (for Zendesk)

AI for support tickets that shows you what's relevant & why

LiveMessage from Salesforce logo LiveMessage from Salesforce

Make mobile messaging a cornerstone of customer service
  • CIF Analytics Cloud (for Zendesk) Landing page
    Landing page //
    2023-10-06
  • LiveMessage from Salesforce Landing page
    Landing page //
    2023-06-21

Category Popularity

0-100% (relative to CIF Analytics Cloud (for Zendesk) and LiveMessage from Salesforce)

CIF Analytics Cloud (for Zendesk)

LiveMessage from Salesforce

Help Desk
32 32%
Help Desk
68% 68
Customer Support
43 43%
Customer Support
57% 57
CRM
20 20%
CRM
80% 80
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing CIF Analytics Cloud (for Zendesk) and LiveMessage from Salesforce, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

Kayako - Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Service - Customer service issues solved for you, on demand, for free.

MeisterTask for Freshdesk - Meister your customer support tasks

HelpStack - Open Source mobile help framework to support iOS and Android app users.

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