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ChatWoot VS Novocall

Compare ChatWoot VS Novocall and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Novocall logo Novocall

Novocall converts web visitors into sales calls in seconds.
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Novocall Landing page
    Landing page //
    2023-02-20

Novocall is an international callback software to help you capture and distribute qualified sales call leads for inside sales and sales teams.

ChatWoot

Website
chatwoot.com
Pricing URL
Official ChatWoot Pricing
$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Release Date
-
Edit details

Novocall

Website
novocall.co
Pricing URL
Official Novocall Pricing
$ Details
paid Free Trial $39.0 / Monthly ("40 Successful Calls", "Up to 2 Call Reps", "1 Website")
Platforms
Browser
Release Date
2015 January
Edit details

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Novocall features and specs

No features have been listed yet.

ChatWoot videos

+ Add

Chatwoot - Product Walkthrough

Novocall videos

+ Add

Novocall Review on AppSumo

More videos:

  • Review - Turn Your Website Into Hotline Bling With Novocall (Onboarding and Review)
  • Review - Intro to Novocall in 60 seconds

Category Popularity

0-100% (relative to ChatWoot and Novocall)

ChatWoot

Novocall

Customer Support
92 92%
Customer Support
8% 8
CRM
39 39%
CRM
61% 61
Help Desk
100 100%
Help Desk
0% 0
Lead Generation
0 0%
Lead Generation
100% 100

User comments

Share your experience with using ChatWoot and Novocall. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

Novocall mentions (0)

We have not tracked any mentions of Novocall yet. Tracking of Novocall recommendations started around Mar 2021.

What are some alternatives?

When comparing ChatWoot and Novocall, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveCall - LiveCall is a callback software that enables users to talk by voice with people who are currently visiting a website in 25 seconds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Inbound Rocket - Converts visitors into leads, subscribers & customers

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