Software Alternatives, Accelerators & Startups

ChatWoot VS Lookback Live

Compare ChatWoot VS Lookback Live and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Lookback Live logo Lookback Live

Real-time user research on mobile and desktop 🕵 ✍️
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Lookback Live Landing page
    Landing page //
    2023-03-21

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

Lookback Live

Pricing URL
-
$ Details
-
Platforms
-

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Lookback Live features and specs

No features have been listed yet.

ChatWoot videos

Chatwoot - Product Walkthrough

Lookback Live videos

No Lookback Live videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to ChatWoot and Lookback Live)
Customer Support
100 100%
0% 0
User Experience
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Feedback
0 0%
100% 100

User comments

Share your experience with using ChatWoot and Lookback Live. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / about 3 years ago

Lookback Live mentions (0)

We have not tracked any mentions of Lookback Live yet. Tracking of Lookback Live recommendations started around Mar 2021.

What are some alternatives?

When comparing ChatWoot and Lookback Live, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ClearBrain - Predict which users will upgrade or churn tomorrow.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

BurnChurn - 🔥 Reduce churn and track exit feedback for your SaaS

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Churndown - Gather actionable feedback in one click