Software Alternatives, Accelerators & Startups

ChatWoot VS Kayako Messenger

Compare ChatWoot VS Kayako Messenger and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Kayako Messenger logo Kayako Messenger

Effortless real-time messaging that teams and customers love
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Kayako Messenger Landing page
    Landing page //
    2023-03-14

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

Kayako Messenger

Website
kayako.com
Pricing URL
-
$ Details
-
Platforms
-

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Kayako Messenger features and specs

No features have been listed yet.

ChatWoot videos

Chatwoot - Product Walkthrough

Kayako Messenger videos

Kayako Messenger - Live Chat Software

Category Popularity

0-100% (relative to ChatWoot and Kayako Messenger)
Customer Support
93 93%
7% 7
Live Chat
94 94%
6% 6
CRM
74 74%
26% 26
Help Desk
95 95%
5% 5

User comments

Share your experience with using ChatWoot and Kayako Messenger. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot should be more popular than Kayako Messenger. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

Kayako Messenger mentions (1)

  • 10 Content Marketing Strategies for Your Game Launch
    Which doesn't actually say anything about it, at least in that link itself. But if you click on "Live chat" under "features" you find this which actually says:. Source: almost 3 years ago

What are some alternatives?

When comparing ChatWoot and Kayako Messenger, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Premium.Chat - Turning Live Chat into a Profitable Revenue Stream

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpCrunch - HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.