Software Alternatives, Accelerators & Startups

ChatWoot VS EfficientChat

Compare ChatWoot VS EfficientChat and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

EfficientChat logo EfficientChat

EfficientChat is a completely functional CRM & customer operation API based on WhatsApp.
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • EfficientChat Landing page
    Landing page //
    2023-06-01

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

EfficientChat features and specs

No features have been listed yet.

ChatWoot videos

Chatwoot - Product Walkthrough

EfficientChat videos

No EfficientChat videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to ChatWoot and EfficientChat)
Customer Support
100 100%
0% 0
Customer Communic...
0 0%
100% 100
Help Desk
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

Share your experience with using ChatWoot and EfficientChat. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / about 3 years ago

EfficientChat mentions (0)

We have not tracked any mentions of EfficientChat yet. Tracking of EfficientChat recommendations started around Jun 2023.

What are some alternatives?

When comparing ChatWoot and EfficientChat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OnWhatsApp - Create your online catalog, receive orders on WhatsApp 🛒

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Smooch.io for WhatsApp - Engage with your customers on WhatsApp like never before

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WhatsApp for LiveChat - Let your customers reach you via Whatsapp