Software Alternatives, Accelerators & Startups

ChatWoot VS CronSights

Compare ChatWoot VS CronSights and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

CronSights logo CronSights

CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • CronSights Landing page
    Landing page //
    2022-01-27

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

CronSights

Pricing URL
-
$ Details
-
Platforms
-

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

CronSights features and specs

No features have been listed yet.

ChatWoot videos

Chatwoot - Product Walkthrough

CronSights videos

No CronSights videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to ChatWoot and CronSights)
Customer Support
86 86%
14% 14
Live Chat
100 100%
0% 0
Help Desk
83 83%
17% 17
CRM
59 59%
41% 41

User comments

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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

CronSights mentions (0)

We have not tracked any mentions of CronSights yet. Tracking of CronSights recommendations started around Mar 2021.

What are some alternatives?

When comparing ChatWoot and CronSights, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.