Software Alternatives, Accelerators & Startups

ChatGen VS Respond.io

Compare ChatGen VS Respond.io and see what are their differences

ChatGen logo ChatGen

A chatbot that qualifies your website visitors 24/7

Respond.io logo Respond.io

Turn Every Conversation into Business Results
  • ChatGen Landing page
    Landing page //
    2022-08-11

ChatGen is a Smart Conversational Sales and Marketing Chatbot platform that drives immediate business impact with Sales. Our ChatGen solution is just not an ordinary chatbot but an advanced chatbot clubbed with features like automatic scheduling, extensive analytics, automatic routing, and a host of other features.

  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

ChatGen

Website
chatgen.ai
$ Details
freemium $89.0 / Monthly
Platforms
Browser Web Google Chrome Firefox Safari Slack Facebook Messenger Salesforce Wordpress
Release Date
2018 January

ChatGen videos

ChatGen's Introduction

More videos:

  • Review - How ChatGen increased enagagement and conversions for Heirizon
  • Review - WhatsApp E-commerce ChatBot by ChatGen

Respond.io videos

No Respond.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to ChatGen and Respond.io)
Customer Support
14 14%
86% 86
CRM
20 20%
80% 80
Marketing
100 100%
0% 0
Communication
0 0%
100% 100

Questions and Answers

As answered by people managing ChatGen and Respond.io.

How would you describe your primary audience?

Respond.io's answer:

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer:

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

Share your experience with using ChatGen and Respond.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatGen mentions (0)

We have not tracked any mentions of ChatGen yet. Tracking of ChatGen recommendations started around Mar 2021.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 11 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: about 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

What are some alternatives?

When comparing ChatGen and Respond.io, you can also consider the following products

Haptik.ai - Haptik builds Intelligent Virtual Assistant solutions that enhance customer experience and drive ROI for large brands.

WATI - No-code chatbot builder for WhatsApp Business

Answer Bot by Intercom - Instant resolutions, happier customers

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Gallabox - A single, collaborative conversational workspace, Gallabox integrates WhatsApp Business APIs into a shared multi-agent inbox for team members. With the help of our WhatsApp Chatbots, provide your business with the necessary 24x7 customer support.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.