Software Alternatives, Accelerators & Startups

Chatbase VS DataKnowl

Compare Chatbase VS DataKnowl and see what are their differences

Chatbase logo Chatbase

Build a ChatGPT-like chatbot from your knowledge base.

DataKnowl logo DataKnowl

DataKnowl is an intelligent CRM & Customer Service platform featuring an easy CRM, Business Phone, Cloud Contact Center, Support Ticketing, and AI Virtual Agents for automated customer engagement.
  • Chatbase Landing page
    Landing page //
    2024-02-25
Not present

DataKnowl is a versatile CRM and Customer Service platform designed to transform how businesses interact with their customers. It integrates a user-friendly CRM, an efficient Business Phone System, and an omni-channel Cloud Contact Center to offer seamless communication across various channels, including voice, email, chat, and social media. This ensures businesses can provide a consistent and personalized customer experience.

The platform also features a straightforward Support Ticketing System, streamlining the process of managing and resolving customer inquiries efficiently. What truly distinguishes DataKnowl is its cutting-edge AI-based Virtual Agents. These agents can automate a myriad of customer service tasks, from answering FAQs to guiding through transactions, effectively acting as an extended arm of your customer service team.

Moreover, DataKnowl introduces the concept of V-Force, a Virtual Workforce powered by these Virtual Agents. This innovative approach allows businesses to deploy Virtual Receptionists and other automated roles that can handle appointments, bookings, and provide information, among other tasks. This not only enhances the customer experience by ensuring quick and accurate responses but also significantly reduces the load on human agents, allowing them to focus on more complex and sensitive interactions.

By leveraging the power of AI and automation, DataKnowl aims to revolutionize customer engagement and workforce management. It is the ideal platform for businesses looking to boost their customer service efficiency, enhance customer satisfaction, and drive operational growth in the digital era.

Chatbase features and specs

  • Upload PDF and get a chatbot that answers questions on it: Yes
  • API Access: Yes
  • Embed on website: Yes

DataKnowl features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Chatbase and DataKnowl)
AI
100 100%
0% 0
Chatbots
83 83%
17% 17
CRM
0 0%
100% 100
Chatbot Platforms & Tools

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chatbase and DataKnowl

Chatbase Reviews

  1. Bad work

    Chatbase Evaluation: Definitely, after many hours of uploading documents that I have been refining, it continues to respond with absurd or incorrect answers, and sometimes even claims to have no information when it had answered correctly just 10 minutes before. A significant waste of time and money.

DataKnowl Reviews

We have no reviews of DataKnowl yet.
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Social recommendations and mentions

Based on our record, Chatbase seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chatbase mentions (12)

  • Show HN: Put ChatGPT on any website in 5 seconds. No signup required
    Congrats on the launch. How is it different from - https://chatbase.co/ https://sitegpt.ai/. - Source: Hacker News / 10 months ago
  • ChatGPT trending down hard in a lot of places (although not in India)
    More and more people won’t use the base product directly, but downstream products such as https://chatbase.co, Microsoft Copilot integrated in all office applications, upcoming robots such as OpenAI Neo, etc. Source: 11 months ago
  • Paid AI to train on company docs?
    Chatbase.co is a good one. You can upload any text related file or pdf. Pretty user friendly and there's a lifetime deal on appsumo right now. Source: 11 months ago
  • Upload multiple pdfs and ask questions about these pdfs
    I know there are several services out there such as chatbase.co (https://www.chatbase.co/) What service do you use? Source: 12 months ago
  • What GPT/AI apps do you actually use? I'll share my favorites
    Chatbase.co is a web app where you can embed pdf-s and then ask anything about it. It's an awesome tool to create questions for my college lecture notes and find answers in lengthy documents to easy questions (e.g.: How many times can I take an exam for free?). There is a free version which is enough most of the time for these kinds of use cases. Source: about 1 year ago
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DataKnowl mentions (0)

We have not tracked any mentions of DataKnowl yet. Tracking of DataKnowl recommendations started around Mar 2024.

What are some alternatives?

When comparing Chatbase and DataKnowl, you can also consider the following products

SiteGPT - ChatGPT for every website.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

My AskAI - Save your customers, users and followers hours searching and reading, with instant answers, on all your content. Add your documents, website or content and create your own ChatGPT, in <2 mins.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

CustomGPT - Build Your Own ChatGPT

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies