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Chat Metrics VS AnswerConnect

Compare Chat Metrics VS AnswerConnect and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
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Chat Metrics logo Chat Metrics

Conversation as a Service (CaaS) live chat software

AnswerConnect logo AnswerConnect

24/7 Live Call Answering Service
  • Chat Metrics Landing page
    Landing page //
    2023-07-23
  • AnswerConnect Landing page
    Landing page //
    2022-07-08

AnswerConnect is a live answering service based in US. Never miss a customer with our professional receptionists

A real receptionist beats voicemail, every time - that's why our customer service experts are available 24/7.

We can handle your overflow calls, your after-hours calls, or every single one of your calls.

Chat Metrics features and specs

No features have been listed yet.

AnswerConnect features and specs

  • 24/7 Live Answering: Yes
  • Virtual Receptionist: Yes
  • 24/7 Live Chat Answering: Yes
  • Appointment Setting and Taking: Yes
  • Bilingual Answering: Yes
  • Call Transfer and Forwarding: Yes
  • After Hours Answering: Yes
  • Lead Capture & Qualification: Yes

Chat Metrics videos

+ Add

Metrics that Matter | Chat Metrics

AnswerConnect videos

+ Add

Virtual Business Answering Service Solutions - AnswerConnect

More videos:

  • Review - CCH® AnswerConnect - What is the 360° View?

Category Popularity

0-100% (relative to Chat Metrics and AnswerConnect)

Chat Metrics

AnswerConnect

Business & Commerce
35 35%
Business & Commerce
65% 65
Customer Support
33 33%
Customer Support
67% 67
Help Desk
31 31%
Help Desk
69% 69
Tool
100 100%
Tool
0% 0

User comments

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What are some alternatives?

When comparing Chat Metrics and AnswerConnect, you can also consider the following products

Peak Support - Peak Support is a website that is introduced for the rapid growth of business processes and customer service, making high-ranked business companies and organizations maximize their productivity or marketing campaigns.

HelloSells - Putting You in the Lead.24/7 Lead qualification service for sales & marketing teams. Boost your conversion rate & improve your ROI with lead capture, qualification & appointment booking.

Abby Connect - Abby Connect is the top-rated, US-based virtual receptionist team with elite training, custom call handling, free extended hours, and a 14-day free trial.

Helpware - Amazing Customer Experiences. Together.

Bitrix24 Live Chat - Bitrix24 Live Chat is a website that can set up a live chat widget for your website or public page and gives you high-quality customer support in real-time.

Smith.ai Chat - Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

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