What are some alternatives?
Slack - A messaging app for teams who see through the Earth!
Zoho Desk - Industry's first context-aware Helpdesk Software
LivePerson - Enhance user experience on your website with live chat software, one of LivePerson's many real-time engagement solutions.
Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
Flock - A faster way for your team to communicate
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community