Software Alternatives, Accelerators & Startups

Chat by Stream VS Userlane

Compare Chat by Stream VS Userlane and see what are their differences

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Chat by Stream logo Chat by Stream

Build and ship in app messaging in a few hours

Userlane logo Userlane

Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.
  • Chat by Stream Landing page
    Landing page //
    2023-10-08
  • Userlane Landing page
    Landing page //
    2023-08-22

Tools are created to serve our own purposes and technology needs to add value to our lives without creating friction.People should not adapt to technology. Technology needs to adapt to people. We don't need to teach people how to interact with software but train software to interact with people. Software adoption relies on people learning how to navigate through a user interface. But this causes resistance and hinders productivity. We close the knowledge gap between humans and machines by allowing anybody to operate any software instantly. For Software providers that need to sell their product the ability to guide users in real time translates into higher engagement, activation, conversion, and retention. Companies that implement on-screen interactive guidance in the applications their staff needs to work with, solve all the logistic problems connected to staff training and see an increase in productivity that derives from a workforce which is fully operative in any software application from the get-go.

Chat by Stream

Pricing URL
-
$ Details
Platforms
-
Release Date
-

Userlane

$ Details
paid Free Trial
Platforms
Windows Mac OSX Linux Cross Platform Browser Chrome OS Firefox Edge Internet Explorer Safari
Release Date
2015 March
Startup details
Country
Germany
State
Bayern
City
München
Founder(s)
Felix Eichler
Employees
100 - 249

Chat by Stream features and specs

  • Scalability
    Chat by Stream is designed to handle large volumes of messages and users, making it suitable for applications with rapid growth or high traffic.
  • Customizability
    The API offers robust customization options, enabling developers to tailor chat functionalities to meet specific project requirements and UI/UX design.
  • Rich Features
    It comes with a wide range of built-in features like message threading, reactions, and typing indicators, enhancing user engagement.
  • Developer-Friendly
    Comprehensive documentation and SDKs for multiple platforms (e.g., iOS, Android, React) make it easier for developers to integrate and implement chat functionalities.
  • Performance
    Chat by Stream offers low-latency messaging and optimized performance that ensures smooth real-time communication.
  • Security
    Provides end-to-end encryption, along with compliance with data protection standards to safeguard user information.
  • Support
    Offers extensive support including detailed guides, a troubleshooting section, and responsive customer service.

Possible disadvantages of Chat by Stream

  • Cost
    Pricing can become high for larger applications or projects with a significant number of users, making it potentially prohibitive for startups or small businesses.
  • Complexity
    The extensive customization options and features can result in a steep learning curve for developers who are new to the platform.
  • Dependency
    Relying on a third-party service for critical functionality means that outages or changes in the service can impact your application.
  • Limited Offline Support
    Features might not work as efficiently or be fully available in offline scenarios, which could be limiting for certain applications.
  • Integration Time
    Although the platform is developer-friendly, integrating and fine-tuning the chat features to fit perfectly within an application can still be time-consuming.

Userlane features and specs

  • User-Friendly Interface
    Userlane offers an intuitive and easy-to-navigate interface that helps users quickly create and manage interactive guides.
  • No Coding Required
    The platform enables the creation of on-screen tutorials and guides without the need for any coding knowledge, making it accessible to non-technical team members.
  • Versatile Integration
    Userlane can be integrated with various third-party applications, allowing it to be seamlessly employed alongside existing tools within an organization.
  • Contextual Guidance
    The tool provides context-sensitive guidance, ensuring users receive the help they need exactly when and where they need it.
  • Analytics and Insights
    Userlane offers comprehensive analytics to track user engagement and the effectiveness of guidance programs, helping optimize user experience.

Possible disadvantages of Userlane

  • Cost
    Userlane can be expensive, particularly for small businesses or startups with limited budgets.
  • Learning Curve
    While user-friendly, there is still a learning curve to effectively utilizing all of Userlane's features, which may require some initial investment of time.
  • Limited Customization
    Some users may find the customization options for the guides and tutorials somewhat limited compared to other platforms.
  • Dependence on Browser Compatibility
    Userlane’s performance and compatibility can sometimes depend on the user's browser, which might limit its functionality in certain environments.
  • Scalability Issues
    Some users have reported difficulties when trying to scale up the number of guides and tutorials, which may pose challenges for larger enterprises.

Analysis of Chat by Stream

Overall verdict

  • Yes, Chat by Stream is a good option for anyone looking to implement a robust chat functionality within their applications. It is particularly well-regarded for its ease of integration, scalability, and wide array of features.

Why this product is good

  • Chat by Stream is considered a powerful and flexible chat solution because it offers a variety of features such as real-time messaging, scalability, and customizable UI components. It supports multiple platforms, including web and mobile, and offers excellent performance and reliability. Additionally, it provides strong developer documentation and robust SDKs, making it easier to integrate and customize according to specific needs.

Recommended for

  • Businesses needing scalable real-time chat systems
  • Developers looking for easy-to-integrate chat SDKs
  • Applications requiring customizable chat experiences
  • Organizations wanting reliable customer support chat solutions
  • Gaming platforms that require seamless in-game chat

Chat by Stream videos

No Chat by Stream videos yet. You could help us improve this page by suggesting one.

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Userlane videos

Userlane - NOAH17 Berlin Startups

More videos:

  • Tutorial - How to create an interactive guide for software in just a few seconds with Userlane
  • Review - Userlane on Jira

Category Popularity

0-100% (relative to Chat by Stream and Userlane)
Communication
100 100%
0% 0
User Onboarding And Engagement
Prototyping
100 100%
0% 0
User Engagement
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chat by Stream and Userlane

Chat by Stream Reviews

We have no reviews of Chat by Stream yet.
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Userlane Reviews

15 best user onboarding software you need to try in 2023
However, it also has a strong focus on keeping existing users and employees up to date with new features. Userlane claim to be able to reduce client support contacts by up to 50%. You can easily add GIFS, videos, and other appealing content to help keep users on target as they learn. In fact, its speedy content creation facilities are among its standout features.
8 Best Usetiful Alternatives and Competitors That Are More Professional
Userlane offers interactive product guides that you can customize as you like. The targeting and segmentation for those guides are sufficient for most but if you have complicated segments or lots of different language requirements, Userlane might not be the one for you.
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its user-friendly interface makes it suitable for businesses looking for a more straightforward implementation process. If ease of use and customization are your top priorities, Userlane could be a great fit.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
The difference between WalkMe and Userlane is that it’s relatively easy to implement Userlane inside your application. You just need to copy/paste one snippet of Javascript code, without changing your application system.
Source: userpilot.com

Social recommendations and mentions

Based on our record, Chat by Stream seems to be more popular. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chat by Stream mentions (20)

  • How to Add Real-Time Chat to Your AWS-Based Application
    If you are a developer or product manager looking to integrate a chat API into your application, this blog is for you. We will create a fully functional chat app with broadcast, direct message, and bot response functionalities using AWS services and test it using Postman. We will also check the out-of-the-box solutions. - Source: dev.to / about 1 month ago
  • Building a RAG-Powered AI Customer Support Chatbot with Stream and OpenAI
    Const express = require('express') Const embed = express.Router().use(express.json(), express.urlencoded({ extended: false })); Const { RecursiveCharacterTextSplitter } = require('langchain/text_splitter'); Const { CheerioWebBaseLoader } = require('@langchain/community/document_loaders/web/cheerio'); Const { supabase, openai } = require("../utils"); Async function storeEmbeddings() { const loader = new... - Source: dev.to / about 2 months ago
  • The 3 Best Python Frameworks To Build UIs for AI Apps
    Computer vision: In this category, you can build AI apps for text and image classification in a chat messaging app, video classification in a conferencing app like Zoom, and Text-to-video generation. - Source: dev.to / 2 months ago
  • Enhancing Your Stream Chat with Elasticsearch for Advanced Full-Text Search
    Stream Chat is a solution that provides scalable, real-time messaging infrastructure. - Source: dev.to / 3 months ago
  • How to Create an AI Assistant: A Dev’s Guide
    To simplify this process for developers, we've built a generic approach for connecting our Chat API to external LLM providers. Our approach uses a single backend server (NodeJS or Python), which can manage the lifecycle of agents and handle the connection to external providers. - Source: dev.to / 4 months ago
View more

Userlane mentions (0)

We have not tracked any mentions of Userlane yet. Tracking of Userlane recommendations started around Mar 2021.

What are some alternatives?

When comparing Chat by Stream and Userlane, you can also consider the following products

SendBird - SendBird is messaging-as-a-service.

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

Invision - Prototyping and collaboration for design teams

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Pusher - Pusher is a hosted API for quickly, easily and securely adding scalable realtime functionality via WebSockets to web and mobile apps.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.