Software Alternatives, Accelerators & Startups

Changepoint VS ServiceNow

Compare Changepoint VS ServiceNow and see what are their differences

Changepoint logo Changepoint

FinancialForce Professional Services Automation (PSA)

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Changepoint Landing page
    Landing page //
    2023-07-08

  www.compuware.comSoftware by Compuware

  • ServiceNow Landing page
    Landing page //
    2022-07-12

Changepoint videos

ChangePoint Review - Beaverton, OR

More videos:

  • Review - ChangePoint Employee Reviews - Q3 2018

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Changepoint and ServiceNow)
Project Management
10 10%
90% 90
Help Desk
0 0%
100% 100
PSA
100 100%
0% 0
Professional Services Automation

User comments

Share your experience with using Changepoint and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Changepoint and ServiceNow

Changepoint Reviews

20 PSA Software Tools, Alternatives for MSPs & VARs
4. ChangePoint: Changepoint is a provider of project and portfolio management (PPM), IT portfolio analysis (IIPA), and professional services automation (PSA) applications to more than 750 global customers. Large technology businesses like IBM, Microsoft and Oracle run ChangePoint’s business management software. However, we haven’t heard about adoption among MSPs and VARs.

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Changepoint mentions (0)

We have not tracked any mentions of Changepoint yet. Tracking of Changepoint recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Changepoint and ServiceNow, you can also consider the following products

VOGSY - Professional service automation tool built on Google G Suite

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Timewatch - Timewatch offers time tracking, expense management, resource scheduling and professional services automation solutions.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

HarmonyPSA - HarmonyPSA - Professional Services Automation (PSA) for IT Businesses

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.