Certero is the driving force behind the next generation of hyper-scalable solutions with a single pane of glass view, delivered on-premise or as SaaS – critically without ANY loss of functionality. We cover all devices, from Mobile to Mainframe to Cloud, and all key vendors, with a common UI/UX and single normalized data source, mined by powerful business intelligence reporting that turns data into knowledge. Our products are driven by unparalleled levels of automation and underpinned by world-class services, all of which are unique to Certero. Trusted by organizations world-wide. “With Certero, it’s just a better experience”.
Based on our record, HESK seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I cannot remember if HESK does natively or if we changed the PHP to query / populate the user details. Source: about 1 year ago
SnowSoftware - Snow Software are suppliers of Software Asset Management products and help optimizing licensing & minimizing compliance risk.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Torii - SaaS Management Software.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ServiceNow Software Asset Management - Software can represent more than 20% of IT budgets and managing it can be complicated.
osTicket - osTicket is a widely-used open source support ticket system.