Software Alternatives, Accelerators & Startups

CEMantica VS Kustomer

Compare CEMantica VS Kustomer and see what are their differences

CEMantica logo CEMantica

CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
  • CEMantica Landing page
    Landing page //
    2023-06-20
  • Kustomer Landing page
    Landing page //
    2023-09-22

CEMantica videos

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Kustomer videos

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Category Popularity

0-100% (relative to CEMantica and Kustomer)
Marketing Platform
100 100%
0% 0
Help Desk
0 0%
100% 100
Customer Journey
100 100%
0% 0
Analytics
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CEMantica and Kustomer

CEMantica Reviews

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Kustomer Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Kustomer is a tricky one. Customer reviews compare similarly to Freshdesk, but because Meta has divested in the software, the future of Kustomer is uncertain.
Source: www.zendesk.com

What are some alternatives?

When comparing CEMantica and Kustomer, you can also consider the following products

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Smaply - Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.