Software Alternatives & Reviews

CaterTrax VS BoldDesk

Compare CaterTrax VS BoldDesk and see what are their differences

CaterTrax logo CaterTrax

The CaterTrax Platform streamlines back-of-the-house processes to increase operational efficiency, view orders for the day, week, or month, plan preparation, staffing, and inventory.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • CaterTrax Landing page
    Landing page //
    2023-10-19
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

CaterTrax features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

CaterTrax videos

No CaterTrax videos yet. You could help us improve this page by suggesting one.

+ Add video

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to CaterTrax and BoldDesk)
Online Ticketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Event Marketing And Management
Help Desk
0 0%
100% 100

User comments

Share your experience with using CaterTrax and BoldDesk. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

BoldDesk might be a bit more popular than CaterTrax. We know about 1 link to it since March 2021 and only 1 link to CaterTrax. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CaterTrax mentions (1)

  • Taken from r/buffalo: What are some local businesses you boycott and why?
    Always interesting to me that the next generation of Runds now run Catertrax, a foodservice software company. Source: about 1 year ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing CaterTrax and BoldDesk, you can also consider the following products

Caterease - Make catering easy with Caterease, the world's best catering software. See for yourself why there is nothing else like the Caterease experience. Product TourTake a product tour of Caterease software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Total Party Planner - Total Party Planner is a catering and banquet management software that enables user to access data from anywhere along with security, customer service & features.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Monkey.cool - Monkey lets you have fun chats with new people! When you’re matched with a new person, you can tap time to keep chatting. If the other person taps time too, the call goes on.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!