Case Master Pro
Clio
PracticePanther
CaseFleet
ActionStep
Zola Suite
Collections MAX
CosmoLex
Front
Freshdesk
Zendesk
HelpScout
LiveAgent
Salesforce Service Cloud
Zoho Desk
GrooveHQ
Case Master Pro is a legal case management solution that helps law firms and debt collectors manage case files and accounting operations. It enables lawyers to store critical documents in a centralized database, assign task lists to specific employees, and track case files with information related to opponents, accounts, litigation or judgments and can be setup in less than a week.
Key features of Case Master Pro include bookkeeping, scheduling, check printing, invoicing, transaction management and account reconciliation. It allows administrators to configure security settings, and create customizable reports to gain insights into organizational performance. Plus, it includes a self-service portal, which lets clients access documents, images and claims related to their individual case files online.
Case Master Pro facilitates integration with QuickBooks and Peachtree to export checks, general ledger and reconciliation data to external accounting systems. It also provides enterprises with CMP imaging functionality to convert physical documents and existing files into viewable electronic formats, streamlining workflows across the organization.
Case Master Pro is designed to give law firms & debt collectors a competitive edge in their markets.
Case Master Pro FrontBased on our record, Front seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 6 months ago
Google image search say it's this: https://front.com/. Source: 12 months ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
Clio - Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
PracticePanther - PracticePanther offers CRM, invoicing, time tracking and communication solutions for law firms.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
CaseFleet - CaseFleet helps litigators win more cases. We provide tools for organizing case evidence, tracking deadlines, and managing your legal business.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support