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Captivate Hub VS UsabilityTools

Compare Captivate Hub VS UsabilityTools and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Captivate Hub logo Captivate Hub

Chat your customers Real-time in MS Teams or Slack

UsabilityTools logo UsabilityTools

Where UX meets Conversion. Unlock the Potential Behind Remote Research and Testing
  • Captivate Hub Landing page
    Landing page //
    2023-01-15

Combine any channel, any chatbot, any Live chat. No-code

  • UsabilityTools Landing page
    Landing page //
    2023-08-03

Captivate Hub features and specs

  • Chatbot: Yes
  • Omnichannels: Yes
  • Slack: Yes
  • MS Teams: Yes
  • Amazon Lex: Yes
  • Watson Assistant: Yes

UsabilityTools features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Captivate Hub and UsabilityTools)

Captivate Hub

UsabilityTools

Customer Support
100 100%
Customer Support
0% 0
Web Analytics
0 0%
Web Analytics
100% 100
Live Chat
100 100%
Live Chat
0% 0
Heatmaps
0 0%
Heatmaps
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Captivate Hub and UsabilityTools

Captivate Hub Reviews

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UsabilityTools Reviews

10 Must Have Tools for Conversion Optimization
UsabilityTools is a conversion optimization platform to create a better user experience and make more sales. Starting off, the various products from UsabilityTools help you view how your customers interact on your website, pulling from form analytics and views from the user perspective.
Source: ecommerce-platforms.com
How to Improve UX & Conversion Rates with These 3 Tools
Surveys with millions of respondents. The amount of data you can collect through UsabilityTools is massive, since their pool of respondents counts over 10 million people. You can recruit them yourself, through various methods, and get real-time answers to your design questions.
Source: usabilitytesting.sg
8 Awesome Web Usability Testing Apps for your Startup
Usability Tools is probably the most well known suite of tools that is often recommended when asked about web usability testing tools. They have a wide array of visual Analytics & feedback system in their User Experience Suit, Conversion Suite & Voice of Customer. Their User experience suite allows you to improve website navigation with card sorting, learning about users...
Source: techbloke.com

What are some alternatives?

When comparing Captivate Hub and UsabilityTools, you can also consider the following products

Social Intents - Chat with your visitors from Microsoft Teams and Slack and ChatGPT. Create trained ChatGPT chatbots for deployment on your website.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Pure Chat - Pure Chat provides FREE live website support and sales chat without the hassle! It's web site chat, simplified.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

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