Software Alternatives, Accelerators & Startups

Capsule CRM VS Agile CRM

Compare Capsule CRM VS Agile CRM and see what are their differences

Capsule CRM logo Capsule CRM

Online hosted CRM system for individuals, small businesses and sales teams wanting a simple, effective and affordable solution.

Agile CRM logo Agile CRM

Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.
  • Capsule CRM Landing page
    Landing page //
    2022-01-07
  • Agile CRM Landing page
    Landing page //
    2022-04-13

Capsule CRM features and specs

  • User-Friendly Interface
    Capsule CRM offers an intuitive and simple interface, making it easy for users to navigate and manage their contacts and sales pipelines without extensive training.
  • Customizable
    Provides custom fields and tags, allowing users to tailor the CRM to their specific business needs and workflows.
  • Integration Capabilities
    Supports a wide range of integrations with other popular business applications, such as G Suite, MailChimp, and Zapier, enabling seamless data flow between platforms.
  • Mobile Access
    Offers mobile apps for both iOS and Android, enabling users to access their CRM data and manage their tasks on the go.
  • Affordable Pricing
    Capsule CRM is priced competitively compared to other CRMs in the market, making it a cost-effective solution for small to medium-sized businesses.
  • Task Management
    Includes robust task management features that allow users to create and assign tasks, set deadlines, and receive notifications to stay on top of their activities.

Possible disadvantages of Capsule CRM

  • Limited Advanced Features
    Might lack some advanced features found in more comprehensive CRM solutions, such as advanced analytics and extensive automation capabilities.
  • Customization Limits
    While it is customizable, the extent of customization may not be sufficient for very complex business processes or larger enterprises.
  • Email Marketing
    Does not include a built-in email marketing tool, requiring users to rely on third-party integrations for email marketing campaigns.
  • Scale Limitations
    May not be ideal for rapidly growing businesses or large enterprises that need more extensive features and scalability options.
  • Integration Depth
    Although it offers several integrations, the depth and functionality of these integrations might not be as advanced or seamless as those offered by other competitors.

Agile CRM features and specs

  • Ease of Use
    Agile CRM features an intuitive and user-friendly interface, making it accessible for users with varying technical expertise.
  • Cost-Effective
    Offering a free tier and competitive pricing for premium plans, Agile CRM can be cost-effective for small and medium-sized businesses.
  • Comprehensive Feature Set
    Provides extensive features including contact management, email marketing, sales tracking, and customer support, helping businesses manage multiple functions in one place.
  • Automation Capabilities
    Offers strong marketing and sales automation tools to streamline processes and enhance productivity.
  • Third-Party Integrations
    Supports integration with numerous third-party applications such as Google Apps, Mailchimp, and social media platforms, enhancing its capabilities.

Possible disadvantages of Agile CRM

  • Limited Customization
    Customization options for forms, templates, and workflows may be limited compared to other CRM solutions.
  • Scalability Issues
    May not be as scalable for larger enterprises with complex needs, which could limit its long-term usability for growing businesses.
  • Customer Support
    Some users have reported issues with the responsiveness and helpfulness of customer support, particularly on the lower-tier plans.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, the more advanced features may require a steeper learning curve.
  • Data Storage Limits
    Data storage limits on free and lower-tier plans may be restrictive for businesses with large amounts of data.

Analysis of Capsule CRM

Overall verdict

  • Overall, Capsule CRM is a solid choice for businesses looking for a straightforward yet powerful CRM solution. It provides essential CRM functionalities without overwhelming complexity, making it accessible for teams without extensive technical expertise.

Why this product is good

  • Capsule CRM is considered good due to its user-friendly interface, comprehensive feature set, and scalability for small to medium-sized businesses. It offers an intuitive design that helps users easily manage contacts, sales opportunities, and customer interactions. The platform integrates well with various third-party applications like email and social media, enhancing its utility. Additionally, its robust customization options allow businesses to tailor the CRM to their specific needs.

Recommended for

    Capsule CRM is recommended for small to medium-sized businesses that require a cost-effective CRM solution with a clean interface and essential integrations. It's particularly useful for companies looking to improve their customer relationship management strategies without the need for advanced or industry-specific CRM capabilities.

Analysis of Agile CRM

Overall verdict

  • Overall, Agile CRM is a strong contender in the CRM space, particularly for SMBs seeking an all-in-one solution at an affordable price point. However, it may not be suitable for large enterprises or businesses requiring highly customized solutions or complex integrations.

Why this product is good

  • Agile CRM is often considered a good option due to its comprehensive suite of features that cater to the sales, marketing, and customer service needs of small to medium-sized businesses. It offers capabilities like contact management, deal tracking, marketing automation, web engagement, and customer support tools, all integrated within a single platform. Its user-friendly interface and affordability make it an attractive choice for businesses looking to streamline their CRM processes. Furthermore, Agile CRM offers a freemium model, which allows smaller businesses with limited budgets to access essential CRM functionalities.

Recommended for

    Agile CRM is highly recommended for startups, small to medium-sized businesses, and non-profits that require a cost-effective, user-friendly CRM solution with a broad range of integrated features. It is especially useful for organizations that want to unify their sales, marketing, and service operations without investing in multiple disparate tools.

Capsule CRM videos

Capsule CRM Demo

More videos:

  • Review - Capsule CRM Review - Beginner to Expert Guide PREVIEW by Bizversity.com
  • Review - Capsule CRM - Yes it's Simple, But Does is it Enough? (2019 Review)

Agile CRM videos

Agile CRM vs. HubSpot

More videos:

  • Review - Agile CRM review, What's the best CRM?
  • Review - Agile CRM Product Overview

Category Popularity

0-100% (relative to Capsule CRM and Agile CRM)
CRM
43 43%
57% 57
Sales
48 48%
52% 52
CRM Platforms
45 45%
55% 55
Sales Workflow
51 51%
49% 49

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Capsule CRM and Agile CRM

Capsule CRM Reviews

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Yes, Insightly has a free version and Capsule is cheap, but they aren’t even close to being Salesforce alternative. Heck, they can’t even compete against free Bitrix24, because they are too basic.

Agile CRM Reviews

Top 21 Salesforce’s Competitors and Alternatives
Agile CRM provides sales and marketing automation. It offers robust features for managing the entire customer lifecycle. Unlike Salesforce, Agile CRM is designed with SMBs in mind. The company has around 300 employees and more than 20,000 customers.
Best Call Center Software: The Complete List (2020 Update)
Agile CRM is an all-in-one CRM software with telephony as one of its features. One-click calling, call scripts and voicemail automation is possible in addition to all the necessary CRM features that it already has.
Agile CRM as an ActiveCampaign Alternative
As an ActiveCampaign alternative, Agile CRM proves strongest with its integrated sales, marketing, and service capabilities.

Social recommendations and mentions

Based on our record, Capsule CRM should be more popular than Agile CRM. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Capsule CRM mentions (2)

  • Organize Digital Files for Small Office
    Another service, without quoting, is https://capsulecrm.com at $36/mo./user. Source: over 2 years ago
  • Show HN: Simple CRM and Sales Automation
    Speaking for myself, email automations isn't a needed feature. As I said, I deal with a dozen or so clients per year, so it's perfectly doable manually, even considering all other things going on. I got instantly interested in Wobaka because of it's simplicity (take that as a compliment) and the direct to the point approach. I tested several CRMs last year, and the closest to my needs was Capsule CRM[1] — yet it's... - Source: Hacker News / over 3 years ago

Agile CRM mentions (1)

  • 11 Reasons for Why you Need to Invest in Customer Engagement Platform
    Agile CRM software is a cloud-based customer relationship management software. The application software is designed to handle customer relationship services for small and medium enterprises. Tools such as;. Source: almost 3 years ago

What are some alternatives?

When comparing Capsule CRM and Agile CRM, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Alore CRM - The AI-powered CRM that works 24x7 behind the scenes to do all your trivial work, so you can focus on what really matters: closing deals

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Base CRM - Customer relationship management (CRM) & sales software geared towards making your small business, mid-market or enterprise sales team 10x more productive.