Canny VS parcelLab

Canny

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

parcelLab

Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.

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2023-09-14

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2023-05-05

parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

Canny

Website: canny.io
Pricing URL: Official Canny Pricing
$ Details: $50.0 / Monthly (100 tracked users)
Platforms: -
Release Date: -

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parcelLab

Website: parcellab.com
Pricing URL: -
$ Details: paid
Platforms: REST API Web Browser Cross Platform Shopify Wordpress Magento WooCommerce Salesforce SAP Oracle Zendesk Freshdesk Trustpilot
Release Date: 2014 August
Startup details
Country: Germany
State: Bayern
City: Munich
Founder(s): Anton Eder
Employees: 100 - 249

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Canny videos

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How to Collect Customer Feedback Using Canny.io

parcelLab videos

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parcelLab in one minute

Category Popularity

0-100% (relative to Canny and parcelLab)

Canny

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Customer Feedback

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Shipping and Tracking

0 0%

Shipping and Tracking

100% 100

User Feedback

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eCommerce

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User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Canny and parcelLab

Canny Reviews

18 Best Idea Management Software to Facilitate Innovation 2023

Canny is an AI tool that helps teams capture, organize, and analyze product feedback so they can better understand what their customers want to see. Canny allows you to add relevant company data from other work tools, categorize feedback based on use cases, and filter the requests you see rolling in so no customer request goes untouched.

Source: clickup.com

30+ Customer Feedback Tools comparison

The coverage rate metric measures the percentage of users that have provided you with feedback. UserVoice reports that at least 15% coverage rate is considered satisfactory with typical rate ranging up to 50%. While Canny customers see a typical rate of 5%.

Source: clearflask.com

parcelLab Reviews

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Social recommendations and mentions

Based on our record, Canny seems to be more popular. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Canny mentions (41)

Affordable product management tool to track OKR and product roadmaps
This is a slightly different feature set, but being more customer feedback centric rather than OKR centric might be worth considering: https://canny.io/. Source: 6 months ago
Feedback SaaS platform dedicated to Flutter - rate my idea
Solutions like canny.io makes >$2M in ARR. My aim is to create product combining some features from canny and wiredash. Source: 6 months ago
Feedback SaaS platform dedicated to Flutter - rate my idea
Researched the market and found https://wiredash.io/ - which is great tool, but it costs so much. 99 usd monhtly is.... 5 hours of work in Poland, where I live. Also I want to share project roadmap with my users inside it. Something like https://canny.io/ integrated into app. Source: 6 months ago
Ask HN: Who is hiring? (November 2023)
Canny | Software Engineer | REMOTE | Full-time | https://canny.io Canny helps software companies keep track of feature requests to build better products. * Early-stage startup, 17 person team, $3m+ annual recurring revenue * 100% remote, distributed across US, Canada, Spain, Turkey * Bootstrapped and profitable https://careers.canny.io/?utm_source=hn Why work at Canny: https://canny.io/blog/work-at-canny/. - Source: Hacker News / 7 months ago
Creating a task from template without selecting the list
Please don't ask me to raise this on canny.io, this is not a feature request. I just want to know you either already know about it, or you will take this info and create your own task to sort it out. Neither should you ask me for screen images as this is a obvious issue found after a few minutes of playing with the functionality. Source: 9 months ago