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CallHippo VS NectarDesk

Compare CallHippo VS NectarDesk and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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CallHippo logo CallHippo

Easy to use Phone System with World-Class Support

NectarDesk logo NectarDesk

Call center software in the cloud
  • CallHippo Landing page
    Landing page //
    2023-02-14

CallHippo is a business phone system provider that enables small businesses and enterprises to connect with their customers and vice versa efficiently and effectively over the internet. It comes with a complete suite of communication features, including advanced call routing, IVR, voicemail, call analytics, and more that helps companies communicate with clients using local phone numbers.

CallHippo allows companies to buy instant support phone numbers; whether local, toll-free, or mobile, for 50+ countries across the globe. So, if you are a business with a fast-growing customer base, CallHippo is your perfect telecommunications partner. Besides, it is ideal for companies looking to set up their sales and support contact center to provide a better service to their clients, seize more business opportunities, and generate more sales. Above all, it ensures setting up your contact center in less than 3 minutes.

  • NectarDesk Landing page
    Landing page //
    2023-06-19

CallHippo features and specs

  • Ease of Use
    CallHippo offers a user-friendly interface which makes it easy for users to navigate and utilize its features without needing extensive technical knowledge.
  • Affordable Pricing
    CallHippo provides competitive pricing and various plans that cater to businesses of all sizes, making it accessible for startups and small businesses as well.
  • Global Reach
    The platform allows users to make and receive international calls, which is beneficial for businesses that operate on a global scale.
  • Feature-Rich
    CallHippo includes a wide range of features such as call forwarding, interactive voice response (IVR), call recording, and analytics, which enhance the overall communication experience.
  • Integration Capabilities
    It offers seamless integrations with popular CRM and helpdesk software, enabling businesses to streamline their operations and improve productivity.
  • Customer Support
    The platform provides efficient customer support through various channels including chat, email, and phone, ensuring assistance is readily available when needed.

Possible disadvantages of CallHippo

  • Limited Free Trial
    CallHippo’s free trial period is relatively short, which may not be sufficient for some businesses to fully evaluate the service.
  • Occasional Connectivity Issues
    Some users have reported issues with call connectivity or call drops, which can be disruptive to business operations.
  • Call Quality Variation
    The quality of calls can vary depending on the user's internet connection, and inferior call quality can negatively impact communication.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, some of the more advanced features have a steeper learning curve, which might require additional time and training.
  • Geographical Restrictions on Numbers
    There are certain limitations on the availability of local phone numbers in some countries, which could restrict businesses looking for local presence in specific regions.
  • Extra Cost for Certain Features
    Certain advanced features may come with additional costs, which can add up for businesses that require extensive functionalities.

NectarDesk features and specs

  • Comprehensive Features
    NectarDesk offers a wide range of features such as call management, SMS, email, ticketing, and customer relationship management, providing an all-in-one solution for businesses.
  • Third-Party Integrations
    It supports integration with popular third-party tools like Zoho CRM, Salesforce, and Slack, enhancing its utility and compatibility with existing workflows.
  • Scalability
    The platform is scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.
  • User-Friendly Interface
    NectarDesk has an intuitive and easy-to-navigate user interface, reducing the learning curve for new users.
  • Detailed Analytics
    The platform provides detailed analytics and reporting features, allowing companies to monitor performance and make data-driven decisions.

Possible disadvantages of NectarDesk

  • Price
    The cost can be relatively high, especially for smaller businesses or startups with limited budgets.
  • Setup Time
    Initial setup and configuration can be time-consuming, requiring a fair amount of effort to tailor the system to specific business needs.
  • Learning Curve for Advanced Features
    While basic features are user-friendly, advanced functionalities may have a steeper learning curve.
  • Limited Customization
    Some users have reported limited customization options for specific workflows or business requirements.
  • Customer Support
    Although customer support is available, response times and the quality of support can sometimes be inconsistent.

Analysis of CallHippo

Overall verdict

  • Overall, CallHippo is a reliable choice for businesses looking for a comprehensive and budget-friendly virtual phone system. While there are other options available, CallHippo's balance of features, usability, and cost-effectiveness makes it a solid choice for small to medium-sized businesses.

Why this product is good

  • CallHippo is generally considered a good virtual phone system for businesses due to its wide array of features such as call analytics, call forwarding, and virtual phone numbers for multiple countries. It is appreciated for its ease of use, quick setup process, and affordable pricing plans. Additionally, CallHippo integrates well with various CRM and business tools, enhancing productivity and streamlining communication processes for teams.

Recommended for

  • Small to medium-sized enterprises that need a flexible telephony solution.
  • Startups looking for cost-effective communication tools.
  • Teams requiring integration between phone systems and other business software.
  • Businesses with remote or international teams needing virtual phone numbers in multiple locations.

Analysis of NectarDesk

Overall verdict

  • Overall, NectarDesk is considered a reliable and efficient solution for businesses looking to improve their call management and customer service capabilities. It offers a comprehensive set of tools at a competitive price point, making it a strong contender in the call center software market.

Why this product is good

  • NectarDesk is a cloud-based call center software designed for small to medium businesses. It's appreciated for its easy-to-use interface, scalability, and a wide range of features that include call queuing, call recording, auto-dialer, and real-time reporting. Customers often highlight its effective integration with various CRM systems like Salesforce and Zoho CRM, which enhances the flexibility and functionality of their workflows. Additionally, NectarDesk provides multichannel support, helping businesses manage their communications seamlessly through voice, SMS, and more.

Recommended for

  • Small to medium-sized businesses
  • Teams looking for CRM integration
  • Businesses needing multichannel communication support
  • Organizations aiming to optimize customer service operations

CallHippo videos

+ Add

Callhippo Reviews (2019) - Watch This Before You Buy Callhippo - (Callhippo Review 2019)

More videos:

  • Review - How CallHippo Pricing Works?
  • Tutorial - How to buy a virtual phone number?

NectarDesk videos

No NectarDesk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to CallHippo and NectarDesk)

CallHippo

NectarDesk

VoIP
100 100%
VoIP
0% 0
Communication
88 88%
Communication
12% 12
Call Center Software
0 0%
Call Center Software
100% 100
Enterprise Communication
91 91%
Enterprise Communication
9% 9

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallHippo and NectarDesk

CallHippo Reviews

10 Best Business VoIP Phone Services for Small Businesses (2020)
CallHippo is one of the most popular virtual phone systems in the world. It has standard VOIP features like a phone number, caller ID, call forwarding, etc. You don’t need a desk phone to make calls using CallHippo as everything is managed from their online portal.
Source: www.isitwp.com
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Providers. CallHippo allows startups and businesses to buy instant local support numbers from over 50+ countries around the world. With our easy to use interface and robust backend architecture any business can setup their call center within less than 3 minutes. CallHippo implements cloud computing into...
Source: www.geckoandfly.com

NectarDesk Reviews

We have no reviews of NectarDesk yet.
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Social recommendations and mentions

Based on our record, CallHippo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CallHippo mentions (1)

NectarDesk mentions (0)

We have not tracked any mentions of NectarDesk yet. Tracking of NectarDesk recommendations started around Mar 2021.

What are some alternatives?

When comparing CallHippo and NectarDesk, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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